Commitment to a Safe and Comfortable Journey
Japan Airlines has once again been recognized by customers at the SKYTRAX World Airline Awards 2021* for the World’s Best Economy Class, Best Economy Class Airline Seat, and COVID-19 Excellence Awards.
Safety and comfort are our top priority and we have implemented multi-layer JAL FlySafe measures to support our customers throughout their journey.
- *Announced September 2021. Due to COVID-19, awards were not announced in 2020.
Experience the World’s Best Economy Class!
Japan Airlines is committed to providing our customers with the highlight levels of safety and quality in every aspect of our service. We carefully consider every detail of our inflight service including the menus, which are created under the concept of JAL Kitchen Gallery and supervised by several talented and renowned chefs. We also collaborate with well-regarded restaurants in Japan. On JAL international flights, enjoy our signature service coupled with a wide choice of inflight entertainment for a truly unforgettable experience.
Five-Time "Best Economy Class Airline Seat" Winner!
Our international fleet is equipped with JAL SKY WIDER seats in economy class that offer greater legroom and more personal space. And each seat in our newest Airbus A350 and Boeing 787 aircraft on domestic routes are equipped with personal monitors and AC power along with other thoughtfully considered features.
Skytrax Awards Presented to JAL (2013-2021)
2013 Best Business Class Airline Seat
2015 Best Economy Class Airline Seat
2017 Best Economy Class Airline Seat
2018 Best Economy Class Airline Seat
2019 World's Best Economy Class and Best Economy Class Airline Seat
2021 World's Best Economy Class and Best Economy Class Airline Seat