JAL Coupon Awards

What are JAL Coupon Awards?

JAL Coupons are vouchers that can be used as full or partial payment for JAL Group flight tickets, package tours, inflight shopping, hotel stays, and more.

Who is Eligible for Awards

Awards can be used by the JMB member and eligible relatives. Please click here for details.

  • *If an individual other than the JMB member will use the award, the user may be asked to show proof of relationship to the JMB member.

Eligible Purchases and Locations

JAL Coupon Awards can be used to make full or partial payments for the following purchases.

  • *JAL Coupons cannot be used at travel agencies.
  • *JAL Coupons cannot be used for the payment of hotel stays and / or meals which have been reserved through travel agencies (including online reservations and online travel agencies).
  • *No change will be given if the value of the JAL Coupons exceeds the purchase price.
  • *Eligible purchases and locations for JAL Coupons differ from those for e JAL Points (e JAL Points are available to Japan Region members only).
JAL Coupon handling details and precautions
Eligible Purchases Eligible Locations

Domestic & International Flight Tickets

TelephoneInformation and Reservation (*1) (*2)

StoreJAL Group domestic airport counters in Japan

StoreJAL PLAZA Yurakucho Counter (*2)

Domestic & International Package Tours *4

WebsiteJAL e Travel Plaza Domestic & International Package Tours Website (Available in Japanese only) (*3)

TelephoneJALPAK Rin-Rin Dial

StoreJAL PLAZA Yurakucho Counter (*2)

Hotel Use

List of Okura Nikko Hotels' facilities where JAL COUPONs can be used

Nikko Alliance Hotels (Accommodation only)

Onsen Mile Partners' JAL Coupon Plan Accommodation and Day Use

This page will open in a new windowEligible Onsen Ryokan details

Inflight Shopping

 JAL and JTA flights

JAL Logo Goods and Travel Goods

StoreJAL PLAZA (*2)

This page will open in a new windowJAL PLAZA TABITUS+ STATION (Available in Japanese only)

JAL DUTY FREE Items

StoreNarita Airport Terminal 2
This page will open in a new windowJAL DUTYFREE Main Store
This page will open in a new windowJAL DUTYFREE Satellite Store

StoreNarita Airport Terminal 1
This page will open in a new windowFashion & Luxury

StoreHaneda Airport Terminal 3
This page will open in a new windowTIAT DUTY FREE SHOP NORTH
This page will open in a new windowFASHION BOUTIQUE
This page will open in a new windowCOSMETIC BOUTIQUE NORTH

JALUX Mail Order Items

CatalogJAL SHOP (Mail Order), JAL SHOPPING SELECTION, Gourmet First Class

  • *Only orders through mail (post) are accepted.
  • *Mail order items can only be delivered to addresses within Japan.
  • *Orders placed by phone, fax or JAL Shopping (online) are not eligible.

JAL Agriport Restaurant and Farm

StoreThis page will open in a new windowDINING PORT GORYOKAKU (Available in Japanese only)

StoreThis page will open in a new windowSTRAWBERRY PORT ICHIGONOMI (Available in Japanese only)

This page will open in a new windowAirport Delivery Service Rental Mobile Service (mobile phone, WiFi)
Coat / Hand Baggage Storage Service

Store Narita Airport Terminal 2 ( This page will open in a new windowDeparture, This page will open in a new windowArrival)
Narita Airport Terminal 1 ( This page will open in a new windowDeparture, This page will open in a new windowArrival)
Haneda Airport Terminal 3 ( This page will open in a new windowDeparture, This page will open in a new windowArrival)
Kansai International Airport ( This page will open in a new windowDeparture, This page will open in a new windowArrival)
Chubu International Airport ( This page will open in a new windowDeparture, This page will open in a new windowArrival)

  • *New Chitose Airport (Departure, Arrival) is not eligible.

Airport Transfer Service

This page will open in a new windowTOKYO MK TAXI Haneda Airport/Narita Airport Transfer Service

  • *This service is available only to customers who travel on JAL flights.
  • *Please check with Tokyo MK Taxi for other terms and conditions before using their airport transfer service. Reservations must be made in advance.
  • *1JAL Coupon redemption/mailing process, excluding Asia/Oceania (AOR) Region and China Region call centers.
  • *2You can choose to omit the JAL Coupon redemption/mailing process by directly applying the JAL Coupon toward the purchase price.
    Learn more about purchases omitting the JAL Coupon redemption process
    If you have already requested this award and are purchasing flight tickets or package tours by phone, please mail your JAL Coupons to the specified address.
  • *3For Japan Region members only
  • *4Domestic package tours will no longer be available after March 31, 2022 (itinerary return date).
    If you would like to book a domestic tour departing in/after April 2022, please choose JAL Dynamic Package. 
    Also please note that JAL Coupons cannot be used as payment for JAL Dynamic Package products. Please instead redeem your miles for e JAL Points before booking a JAL Dynamic Package product.

This page will open in a new windowe JAL Point Awards

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