Fly Once. Fly Always.
There are no second first impressions. That's why we promise on every flight to treat you as if it's our first chance to impress you. That way flying with us becomes a memorable first time experience time and time again.
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Flying to Japan, or onto North America?
Embark on a relaxing journey with direct flights from Kuala Lumpur to Tokyo, and connecting flights to major cities in North America. Where, thanks to ample transit time, eligible guests can indulge in the luxuries on offer in the JAL First Class and Sakura lounges. Ensuring each and every connection goes smoothly, flight after flight after flight.
Remember the first time you were right-on-time?
To create a great first impression on landing, we are always committed to arriving on time. That commitment has been rewarded by the FlightStats On Time Performance Award, which we have won for the last seven consecutive years. Just another demonstration of how flying with us creates a memorable first time experience you can count on time and time again.
2012 to 2018
We are proud to be a World 5-Star Airline
2018 & 2019
2018 & 2019
Remember the first time you indulged in a fantastic meal?
To create a great first impression in our business class, the meals* we serve are crafted in collaboration with Michelin-starred chefs from Japan's esteemed fine-dining restaurants. Ensuring that every Business meal becomes an elevated culinary experience. Just one demonstration of how our meals create a memorable first time experience you can relish bite after bite.
*Only available on flights from Japan
Meals crafted by Michelin Star chefs
Fully reclining flat-bed seats
Remember the first time you felt really comfortable?
To create a great first impression when you take a seat, we're pleased to tell you the JAL Sky Wider is a four-time winner of the Best Economy Class Airline Seat. It provides greater leg room thanks to an increased pitch and a slimmer seatback. While each row has fewer seats* to create more overall room. Just one demonstration of how our seats create a memorable first time experience you can feel comfortable with again and again.
*JAL Sky Wider on Boeing 787-9 and 787-8 aircraft
2015, 2017 to 2019
Remember the first time someone put your children first?
To create a great first impression, our especially attentive cabin crew always give family travellers priority assistance. This includes kid-friendly entertainment and activities, along with special meals and of course, priority boarding. Just one demonstration of how our crew creates a memorable first time experience by putting your children first over and over again.
Remember the first time you ate freely without worry?
To create a great first impression with our meals, an array of Halal* certified meals** are prepared to suit your needs and delight your taste buds. Just one demonstration of how our in-flight meals create a memorable first time experience where you can eat worry-free meal after meal.
- *Other meals for health or religious dietary requirements are available upon special request prior to booking.
- **Only on flights from Jakarta and Kuala Lumpur to Japan
Watch our travellers demonstrate each one of our great first impressions.
International In-flight
Wi-Fi service
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Discover your ideal
destination in Japan!
JAL's original Japan guide. Discover your favorite places in Japan.
JAL Japan
Explorer Pass
Special price for any applicable route within Japan. From JPY5,500~
Explore Japan
Find the wonders, sites and activities of Japan.
