Paid Exclusive Meal
Service Outline
You can choose to upgrade to a paid in-flight meal menu (WASHOKU/International Cuisine) in Premium Economy Class and Economy Class on international flights departing from Japan. The applicable meal will be the first meal service.
Menu
Offered from December 2024 to February 2025
Please scroll horizontally.
| Seasonal appetizers | Main dish | Fruits | |
|---|---|---|---|
| WASHOKU (Japanese Cuisine) |
Boiled Komatsuna and Shimeji mushrooms with Karasumi Egg Tofu Pickled Vegetables |
Fluffy Eel Kabayaki from Kyushu *All eels used are domestically farmed. |
Fresh fruits |
| International Cuisine | Cheese Tart Roast Beef Tongue Purple Sweet Potato and Dried Persimmon Macaron |
Stewed Beef Cheeks | Fresh fruits |
- All photos used are for illustrative purposes only.
Haagen-Dazs ice cream will be available as well as regular meals.
Menus for March 2025 and beyond will be announced in early February 2025.
Applicable routes
JAL-operated long- and medium-haul flights* departing from Japan (Haneda/Narita)
- Europe, America, Australia, Southeast Asia routes excluding some late-night flights
North America
OpenEurope
OpenAsia/Oceania
OpenService Fee
Service fee varies by region to purchase airline tickets.
- If you purchase in the other regions except for Japan and Canada, it will be paid in currency applicable to each region equivalent to the US dollar amount.
| Sales in Japan | Sales in Canada | Sales outside Japan and Canada |
|---|---|---|
| JPY3,000 | CAD30 | US$30 |
- Per passenger/Per segment
- The fee for children is the same as for adults.
- The number of services sold is limited.
Eligibility
Passengers who meet the following conditions
Ticket
JAL international tickets (Ticket numbers starting with 131)
Booking Class
Economy class or Premium Economy Class
- This Paid Exclusive Meal service is not applicable to certain fares such as Group inclusive tour fare ,include inclusive tour, etc.
How to apply for the service
Reservation deadline
25 hours prior to international flight departure (local time)
How to purchase
You can purchase the Paid Exclusive Meal at the same time when you purchase an international airline ticket on JAL website, or you can purchase it from "Manage Booking" function on JAL website.
To apply, please see the information below.
- In case you use an award ticket, please purchase the service from the "Manage Booking" page on JAL website.
- If you make a reservation only, this service cannot be purchased. Please make your purchase using the "Manage Booking" function on JAL website after ticket purchase.
- Passengers who purchase or change airline tickets at other than JAL website and who meet following condition cannot purchase this service at JAL website.
As there are conditions other than those listed below, please contact JAL contact center if you would like to purchase it.
- In case passenger purchased ticket in a country other than the country where they commence the travel.
Example: Purchase ticket departing from Japan at JAL contact center in America. - In case passenger changed their ticket in a country other than the country where they commence the travel.
Example: Change ticket departing from United Kingdom at ticketing counter in Thailand.
If you would like to reserve and purchase a ticket, please see this section
Open
If you have already purchased a ticket, please see this section
Open
Payment Method
Credit Card
Changes and Refunds (Voluntary) *25 hours prior to international flight departure (local time)
Changes
Change on JAL website
Please access JAL website and purchase the service again, in case a new flight is applicable for this service.
Please contact JAL contact center for the refund.
Change at JAL contact center
In case there is no sector change
Paid Exclusive Meal can be served.
Service Fee is refundable if the service is not available for new flight or if passenger does not request an arrangement.
In case there is sector change
Service fee is refundable.
Please visit JAL website and purchase the service again, in case a new flight is applicable for this service and quantities of sales.
Upgrades with miles or additional payment
Service fee is refundable.
Please request the refund to JAL contact center, in case you apply for the upgrade service through JAL website or at the airport on the date of your flight.
In case upgrade from Premium Economy class or Economy class to Business class
Service fee is refundable.
In case upgrade from Economy class to Premium Economy class
Please visit JAL website and purchase the service again, in case a new flight is applicable for this service and quantities of sales.
Change from paid in-flight meal to other meals
Passenger can change after purchasing the sevice.
Change of paid in-flight meal menu (WASHOKU/International Cuisine)
Please change to your desired menu on the JAL website and purchase again.
Please contact JAL contact center for a refund of the previous menu.
Change from paid in-flight meal menu to special in-flight meal menu
Please contact JAL contact center for a refund together with the refund for the paid in-flight meal.
Refunds
Service fee is refundable.
Please contact JAL contact center for the refund.
- Refund validity: 1 year and 30 days from the date of purchase.
- To passengers who purchased your JAL ticket from travel agent: If you are changing or cancelling your flight, please contact the travel agent.
In regards to Paid Exclusive Meal or refund of the fee, please contact JAL contact center.
Changes and Refunds (Involuntary reasons other than passenger convenience)
Important notes for attention in case of changes in flight reservations due to reasons other than the passenger's convenience.
Passengers who purchased tickets through JAL
We will rearrange this service whenever possible.
If the re-arrangement is made by JAL, no further process is needed by the passenger.
Please note depending on the alternative flight, the service may not be rebooked. In such occasions, the service fee paid will be refunded.
Please be sure to check your service re-arrangement status on the reservation details page before boarding.
How to check services on the JAL website
If this service has been rearranged, it will be indicated in the flight information field on the reservation details screen.
Please check the status of service rearrangement at latest by one day before departure.
If you request refund for JAL ticket
The fee for this service will also be refunded.
Passengers who purchased JAL ticket from travel agent
We will rearrange this service whenever possible.
Please note depending on the alternative flight, the service may not be rearranged. In such occasions, the service fee paid will be refunded.
Re-arrangement status can be checked from the reservation details screen on the JAL Web site.
How to check services on the JAL website
However, the re-arrangement status of this service must be confirmed in the following cases. Please contact JAL contact center at latest by one day before departure after rearranging your ticket at travel agency.
- When flight change involves route change
- If the flight is rearranged by travel agency
- If changes in cabin class occurs
If you request refund for JAL ticket
If you request refund for JAL ticket, please contact your travel agent.
However, please contact JAL contact center for a refund of the fee for this service, as the travel agent is unable to do so.
- Refund application period: Within 1 year and 30 days from the date of purchase.
