Fly Once. Fly Always.
There are no second first impressions. That’s why we promise on every flight to treat you as if it’s our first chance to impress you. That way flying with us becomes a memorable first time experience time and time again.
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Flying to Japan or onto North America?
Embark on a relaxing journey with direct flights from Ho Chi Minh and Hanoi to Tokyo, as well as connecting flights to major cities in North America. Where, thanks to ample transit time, eligible guests can indulge in the luxuries on offer in the JAL First Class and Sakura lounges. Ensuring each and every connection goes smoothly, flight after flight after flight.
Remember the first time someone put your children first?
To create a great first impression, our especially attentive cabin crew always give family travellers priority assistance. This includes kid-friendly entertainment and activities, along with special meals and of course, priority boarding. Just one demonstration of how our crew creates a memorable first time experience by putting your children first over and over again.
Remember the first time you were right-on-time?
To create a great first impression on landing, we are always committed to arriving on time. That commitment has been rewarded by the FlightStats On Time Performance Award, which we have won for the last seven consecutive years. Just one demonstration of how flying with us creates a memorable first time experience you can count on time and time again.
We are proud to be a World 5-Star Airline
Remember the first time you indulged in a fantastic meal?
To create a great first impression in our business class, the *meals we serve are crafted in collaboration with Michelin-starred chefs from Japan's esteemed fine-dining restaurants. Ensuring that every Business meal becomes an elevated culinary experience. Just one demonstration of how our meals create a memorable first time experience you can relish bite after bite.
*Only available on flights from Japan
Remember the first time you felt really comfortable?
To create a great first impression when you take a seat, we're pleased to tell you the JAL Sky Wider is a four-time winner of the Best Economy Class Airline Seat. It provides greater leg room thanks to an increased pitch and a slimmer seatback. While each row has fewer seats* to create more overall room. Just another demonstration of how our seats create a memorable first time experience you can feel comfortable with again and again.
*JAL Sky Wider on Boeing 787-9 and 787-8 aircraft