Boarding Sequence

Japan Airlines international flights will be boarding in following sequence.
We appreciate your understanding and cooperation.

  • This sequence may differ depending on condition of flight or Airport facility.

Boarding Sequence *Start from October 16th, 2019

STEP1

Pre-Boarding

At first, we would like to pre-board passengers who require special assistance, JAL Family service passengers,and pasengers traveling with small children.
If you wish to Pre-board, please contact to one of our staff.

STEP2

Priority boarding

After Pre-boarding, this will be followed by passengers in premier cabin or Frequent Flyer Program status members.
Please prepare boarding pass or status card.
There are 3 steps for Priority boarding.

  • Passengers departing from Haneda Airport or Narita Airport who are using 'Face Express' are also requested to board in the order of the groups indicated on their boarding pass.
  • There are flights without First class or Premium Economy class cabin dependin g on route or aircraft.
  • After "Boarding Group 2" or "Boarding Group 3" starts to board, all Passengers who are entitled to use Priority Boarding may be asked to board in same lane.

STEP3

Passengers seated in rear cabin

Boarding Group 4

To avoid congestion in the cabin, this will be followed by seat numbers.

  • Passengers departing from Haneda Airport or Narita Airport who are using 'Face Express' are also requested to board in the order of the groups indicated on their boarding pass.

STEP4

All other passengers

Boarding Group 5

We recommend you be at boarding gate 30 minutes before departure.

  • Passengers departing from Haneda Airport or Narita Airport who are using 'Face Express' are also requested to board in the order of the groups indicated on their boarding pass.