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System maintenance

Previous system maintenance opens in new window

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
April 18, 2025 (Fri) 2:00 a.m. - 3:00 a.m. (Japan time)

JAL Website, JAL app, JAL Mileage Bank App, JAL Card App

  • JAL Mileage Bank and JAL Card Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc).
  • Processing of new JAL Mileage Bank members' admission.
April 20, 2025 (Sun) 0:00 a.m. - 6:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets by Internet money transfer.
April 22, 2025 (Tue) 2:00 a.m. - 3:35 a.m. (Japan time)

JAL Website, JAL app, JMB App, JAL Card App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.).
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.).
  • Login to MyJALCARD.
  • Travel accumulation My Page.

JAL Online (Corporate domestic business trip arrangement support)

  • Login*, post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.), employee registration/update.
    *Login with a JAL Mileage Bank member password is not possible, login with a JAL Online password is possible.

System maintenance schedule is subject to change.