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System maintenance

Previous system maintenance This page will open in a new window.

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
October 19, 2025 (Sun) 0:00 a.m. - 6:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets by Internet money transfer
October 20, 2025 (Mon) 0:00 a.m. - 1:30 a.m. (Japan time)

JAL Website, JAL App

  • All services for Domestic Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Departure date upgrade)
    *Including JALONLINE, the online system that supports corporate domestic business trips
  • All services for JMB members including login
  • Some services for Domestic Award Tickets (manage booking/view my reservation, changes, cancellations)

 JAL App

  • 2D barcode for International Flight
October 20, 2025 (Mon) 0:40 a.m. - 0:43 a.m. (Japan time)

The following operations may not be available temporarily.

JAL Website

  • Domestic Flight, International Flight, Mileage services, and others.
October 22, 2025 (Wed) 22:00 p.m. - 23, (Thu) 2:00 a.m. (Japan time)

JAL Website

  • Domestic Flight
    Payment for tickets at FamilyMart

System maintenance schedule is subject to change.