| December 3, 2024 (Tue) 21:30 p.m. - 21:40 p.m. (Japan time) |
JAL AppNotification for "JAL Information" LINE account
- Delay in LINE notification regarding "JAL international flight status information" and "boarding procedures"
- Chatbot function limitations ("Information for reserved flight, boarding method", "airport information")
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| November 28, 2024 (Thu) 8:00 a.m. - 8:15 a.m. (Japan time) |
JAL Website (PC), (Mobile), JAL App
- Domestic and International Flight - Seat Assignment, Seat Change, Seat Cancell, Online Check-in service.
- Japan Domestic Award Tickets, International Award Tickets - Seat Assignment, Seat Change, Seat Cancel, Online Check-in service.
All customer services at the Customer Contact Center or travel agents.
- Domestic and International Flight - Seat Assignment, Seat Change, Seat Cancel, Check-in service.
Airport Self Service Check-in and Ticketing Kiosk.
- Seat Changes, Check-in service, Upgrade service.
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| November 28, 2024 (Thu) 8:00 a.m. - 8:35 a.m. (Japan time) |
JAL Website (PC), (Mobile), JAL App, Check-in Counter
- Japan Domestic Flight* - Airport standby, upgrade standby
*Including JALONLINE (the online system that supports business trip efficiently)
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| November 18, 2024 (Mon) 4:00 a.m. - 6:00 a.m. (Japan time) |
JAL Website (PC), (Mobile), JAL App
- Domestic* and International Flight purchase
JMB members cannot inquire the registered credit card and registered credit card.
*Including JALONLINE (the online system that supports business trip efficiently) for paying by credit card, Departure date upgrade.
- Domestic Award Tickets, International Award Tickets
JMB members cannot inquire the registered credit card and registered credit card.
|
November 18, 2024 (Mon) 2:00 a.m. - 5:30 a.m. (Japan time)
|
JAL Website (PC), (Mobile)
- Domestic Flight
Payment for tickets at FamilyMart.
|
| November 11, 2024 (Mon) 1:30 a.m. - 1:35 a.m. (Japan time) |
JAL Website (PC), (Mobile), JAL App
- All domestic and international flight services
There are cases wher JMB login is not available.
- JAL Mileage Bank
Certain reward exchanges and linking of membership information with other company websites are not available.
- JAL e-Travel Plaza
* There are cases where login is not available for the following:
JMB member login for overseas dynamic packages, overseas package tours, overseas e-hotels, and domestic dynamic packages.
- Some services related to reservations for domestic tour products purchased through travel agencies (JMB member login for JMB preferred customer number registration)
- JAL Mall member login
- Feedback and requests regarding services
- MyJALCARD
There are cases where JMB login is not available.
JAL Mileage Bank App
Service is not available.
JALCARD App
There may be cases where JMB login is not possible.
|
| November 10, 2024 (Sun) 23:00 p.m. - 23:05 p.m. (Japan time) |
