Previous system maintenance

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Service suspension period Services to be suspended
January 9, 2025 (Thu) 4:00 a.m. - 4:15 a.m. (Japan time)

JAL Website (PC), (Mobile), JAL App

  • All services for Domestic and International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service, Departure date upgrade)
  • All services for Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • Email and SMS (short message) notifications of time changes, flight cancellations, etc.
    Emails that could not be delivered during the service suspension will be delivered with a delay after the service is resumed.

All customer services at the Customer Contact Center or travel agents

  • All services for Domestic and International Flight (booking, purchase, changes, cancellations)
January 5, 2025 (Sun) except for 0:05 a.m. - 21:00 p.m. (Japan time)

JAL Website (PC), (Mobile)

  • Domestic Flight
    ATM payment using JAPAN POST BANK.
January 4, 2025 (Sat) except for 7:00 a.m. - 23:00 p.m. (Japan time)
January 3, 2025 (Fri) except for 7:00 a.m. - 21:00 p.m. (Japan time)
January 2, 2025 (Thu) all day. (Japan time)
January 1, 2025 (Wed) except for 7:00 a.m. - 20:50 p.m. (Japan time)
December 31, 2024 (Tue) except for 7:00 a.m. - 21:00 p.m. (Japan time)
January 1, 2025 (Wed) 21:00 p.m. - 2 (Thu) 23:59 p.m. (Japan time)

JAL Website (PC), (Mobile)

  • Domestic Flight
    ATM payment using Pay-easy service
January 1, 2025 (Wed) 0:00 a.m. - 4 (Sat) 0:00 a.m. (Japan time)

JAL Website (PC), (Mobile)

  • Domestic Flight
    Internet money transfer using Pay-easy service
December 10, 2024 (Tue) 0:00 a.m. - 4:50 a.m. (Japan time)

Convenience store payment

  • payment for Domestic and International tickets