What is an e-ticket itinerary / receipt?
An e-ticket itinerary / receipt contains important information of the e-ticket.
It is necessary when changing reservations, applying for refunds and for boarding a flight.
Please keep it with you throughout your travel.
The e-ticket itinerary / receipt format may differ depending on the place of purchase.
Printed from JAL website (Sample: Touch & Go）
Issue at airport counter
- The information (confirmation number, 2D barcode, etc.) on the "e-ticket itinerary" for the segment you have already flown can be used to change or refund your reservation for the remaining segments, as well as for boarding.
Issued by Designated travel agency
- The information (confirmation number, 2D barcode, etc.) on the "e-ticket itinerary" for the segment you have already flown can be used to change or refund your reservation for the remaining segments, as well as for boarding.
Display from JAL website or 2D barcode mail
Boarding pass sample Issued on the day of departure at airport
- Boarding pass sample for infants undet the age of three
