Pay by credit card

You may pay for domestic flight tickets booked through the JAL website or JAL call center (Domestic Reservation and Information) by the following credit cards.

  • JAL CARD*1
  • VISA
  • MasterCard
  • JCB
  • UC
  • MUFG CARD
  • DC CARD
  • UFJ CARD
  • NICOS
  • Diners Club
  • American Express
  • Orico
  • Cedyna
  • OMC
  • Central Finance
  • Saison
  • Aeon
  • Tokyu TOP
  • TS Cubic
  • Aplus
  • JACCS
  • UATP*2
  • *1The amount of purchase and annual fee of JALCARD will be billed from affiliated company.
  • *2Transaction on JAL PassAge is not available.

Payment deadline

20 minites prior to the booked flight’s departure

  • *If the ticket has a purchase deadline, that deadline applies

How to use

STEP1Book a flight ticket

Book your domestic flight ticket through the JAL website or JAL Contact Center.

STEP2Pay by credit card

After booking your flights, select "Pay by Credit Card" option, enter your credit card information, and choose a secure authentication option.
Please make sure to write down the Order number (for flights on/before April 11, 2023) or Ticket number (for flights departing on/after April 12, 2023) shown on screen when the payment is completed.

Credit card payment is also accepted for flight bookings made via JAL Contact Center.

Secure authentication options

STEP3Prepare things needed for the flight

Please have one of the following items on hand.

What you need to bring for boarding

STEP4Board the flight at the airport

JAL Touch & Go boarding (no need to check-in)

You do not need to check in at the airport. Upon arriving at the airport, please go directly to the security checkpoint.

To board, tap your 2D barcode or JMB Card/JALCARD to the boarding information reader at the security checkpoint and the gate.

  • *If you are using an order number or ticket number to check in, please check in at the airport.

JAL Touch & Go boarding

Check-in at the airport

Please complete check-in procedures using a Self Service Check-in and Ticketing Kiosk.

Check-in flow at the airport

Notes on making payments by credit card

Receipts

You may obtain the receipt from Self service check-in and ticketing KIOSK at the airport, airport ticketing counter, or use the Website Receipt Display Service (display and print receipt online).

Receipt Issuance

Booking changes and cancellations

You may cancel your booking through JAL website or JAL Contact Center.
To change your booking, please contact JAL Contact Center.

JAL Contact Center

Refunds

Refunds will be returned to the credit card used to purchase the tickets.

  • *Please request refunds by the prescribed deadline.
Other
  • Payment may not be possible as a result of certain booking details (number of passengers, itinerary, fares, number of characters in passengers' names, etc.) or of the time of day the payment attempt is made.
  • If your JMB card/JALCARD or the Order Number cannot be presented on the day of travel, the boarding pass cannot be collected. In such a case, passenger will be required to purchase a new ticket at the airport.
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