Use of child seat onboard aircraft

Children between 8 days and 2 years old who will sit in separate seats from their accompanying adults must have purchased tickets at the child fare rate regardless of whether they will use a child seat.

 

If a ticket has been purchased, we will provide a child seat upon request.

Pregnant passengers (those who will travel 28 days or less before they expect to give birth) and adults accompanying 2 children under 3 years old should review the below information.

About child seat

You may bring your own child seat, or you may use our child seat rental service if you do not have one.

Borrowing a child seat

Eligibility

Child seats are available for children less than 3 years old who are under 102 cm in height and weigh 2.3 - 18 kg.

(Child seats may also be used to support disabled children who cannot otherwise maintain a seated position.)

Requesting a child seat

JAL provides child seats for use onboard aircraft free of charge. These seats are available at the time of boarding.

To reserve a child seat after booking a flight, please contact the Special Assistance Desk (Traveling with Babies or Small Children) at least 3 days before departure.

  • We will ask the age, height and weight of your child at reservations.
  • Depending on circumstances, requests may be accepted until 17:00 on the day before departure; please contact us to inquire.
  • Child seats are not available on codeshare flights.

On the day of travel

Please notify airport counter staff that you have requested a child seat.

Child seat details

JAL provides "Tribute Sports" manufactured by evenflo.

  • However, we use "Roundabout" manufactured by BRITAX in case if "Tribute Sports" manufactured by evenflo cannnot be attached to the seat.
  • Seat type selection is not available.
  • Seats are installed facing forward or backward depending on the child's weight:
  • Weight ≥ 2.3 kg and < 9 kg or age less than 1 year: Seat installed facing backward
  • Weight ≥ 9 and ≤ 18 kg and 1 year or older : Seat installed facing forward

Bringing your own child seat aboard

Eligibility

Child seats may be brought aboard if the below criteria are met:

  • Please note that even if all below criteria are met, a seat may not be allowed onboard if judged to be unsafe when installed.

Child seat meets 1 of the below 3 standards.

1. Meets japanese standards (Type designation regulations for devices) and displays the appropriate mark.

2. Meets european/american standards (ECE/FMVSS) and displays the appropriate mark.

3. Is certified under TSO-C100b.

  • Child seat is BUCKET TYPE (forward/after facing or convertible type).
  • Child seat's belt hole can accommodate the buckle of an aircraft seat belt (2.5 cm thick, 6.5 cm wide, 6.5 cm long).
  • Child seat width is 42 cm or less.
  • Child can sit down in child seat and does not exceed child seat's displayed maximum weight.
  • Accompanying adult is able to install child seat in aircraft seat in accordance with manufacturer's standards.
  • Certain BOOSTER SEAT TYPE (no back or sides) and VEST AND HARNESS TYPE (back but no sides) child seats may also be allowed. Please contact the Special Assistance Desk (phone or e-mail) to inquire.

Requesting use of your child seat

If your child seat meets all of the criteria, you may install and use it on the aircraft.

After booking your flight, please contact the Special Assistance Desk to request approval at least 3 days before departure.

On the day of travel

Please notify airport counter staff that you have requested use of your child seat.

Contact us

Special Assistance Desk for Traveling with Babies or Small Children, Children Traveling alone, Expectant mothers and Elderly customers

Toll-free / Inside Japan only
Phone number0120-25-0001
営業時間: 8:00 a.m. to 8:00 p.m. (open 365 days a year)
Tokyo : 03-4330-2525* Sapporo : 011-242-2525* Osaka : 06-4799-2525* Fukuoka : 092-261-2525*
  • The content of conversation with the customer may be recorded or monitored to ensure quality service.