FRANKFURT
FRANKFURT AIRPORTFlights operated by JAL depart from and arrive at Terminal 2.

Updated : 2022/4/4

Airport guide Print

About transfers to non- oneworld airlines.

Transfers

The departure terminal depends on the connecting flight. After arrival, please check the departure terminal of your connecting flight on the information board.
When transferring to a domestic flight or a flight within the Schengen Zone, please carry out immigration procedures at Frankfurt International Airport before proceeding to the departure terminal for your connecting flight.

Terminal map

Terminal 1 is located next to Terminal 2. You can transfer between each terminal via Sky-line.

Terminal guidance of oneworld member airlines

=oneworld member airlines

Terminal 1
  • Lan (LA)
  • LUXAIR (LG)
  • LOT Polish Airlines (LO)
  • Austrian Airlines (OS)
  • Brussels Airlines (SN)
  • Lufthansa (LH)
  • Swiss International Air Lines (LX)
  • Scandinavian Airlines (SK)
  • TAP Portugal (TP)
  • Alitalia (AZ)
Terminal 2
  • Japan Airlines (JL)
  • British Airways (BA)
  • Iberia (IB)
  • ROYAL JORDANIAN (RJ)
  • American Airlines (AA)
  • Finnair (AY)
  • Cathay Pacific Airways (CX)
  • Royal Air Maroc (AT)
  • Air France (AF)
  • Delta Air Lines (DL)
  • Czech Airlines (OK)
  • KLM Royal Dutch Airlines (KL)

Except for the above airlines, please check below.

Terminal guidance of airlines

Passengers transferring to oneworld member airlines

The following oneworld member airlines are found at Frankfurt International Airport:

  • American Airlines (AA)
  • British Airways (BA)
  • Cathay Pacific (CX)
  • Finnair (AY)
  • Iberia (IB)
  • LATAM Airlines (LA)
  • Royal Air Maroc (AT)
  • Royal Jordanian (RJ)

About transfers to non- oneworld airlines.

Boarding pass

  • Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan.
  • If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Checked baggage

Please collect your checked baggage at the "final destination" recorded on the baggage claim tag you received upon departure. If you did not check your baggage through to your final destination, you will need to complete arrival procedures into Germany at the arrival terminal, collect your baggage, and then proceed to the terminal for your departure flight where you will need to check the baggage in again at the departures counter for your connecting airline.

Moving between terminals

Japan Airlines (JL) flights arrive at Frankfurt International Airport Terminal 2.

oneworld member airline terminals

Airlines Terminal
American Airlines (AA), British Airways (BA), Cathay Pacific (CX), Finnair (AY), Iberia (IB), Royal Jordanian (RJ), Royal Air Maroc (AT) Terminal 2 (same building)
LATAM Airlines (LA) Terminal 1
Time required
Frankfurt International Airport Terminal 2 →
Terminal 1
SKYLINE (before Immigration) Approximately 5 minutes (journey time)
SKYLINE (after Immigration) Approximately 5 minutes (journey time)
Free transfer shuttle bus (after Immigration) Approximately 10 minutes (journey time)

Lounge

At Frankfurt International Airport, you will find the following oneworld lounges in addition to the JAL Lounges.

Cathay Pacific (CX)

Lounge Terminal
Cathay Pacific and Business Class Lounge Terminal 2 Level 3 Hall E

Iberia (IB)

Lounge Terminal
Iberia Lounge Terminal 2 Level 2 Hall D (within Schengen Zone)

The lounge service for British Airways (BA) passengers is at the JAL Lounge (Terminal 2 Level 3 Hall D).

  • IMPORTANT

    • *In order to use a oneworld member airline lounge, you need to show a oneworld membership card with "elite status".
      (If you are unable to present the card, you will not be admitted to the lounge.)
  • Please see the terminal map to find the locations of the lounges above.
  • Please see Using airport lounges for more information on the rules for using the lounges above.

Miscellaneous

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

Passengers transferring from oneworld member airlines to Japan Airlines

Boarding pass

Passengers transferring from oneworld member airlines to Japan Airlines (JL) should receive a boarding pass for their Japan Airlines flight at the departure airport. (*)

  • *Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
    However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
    In this event, you will need to carry out check-in procedures again at the connecting airport.

Checked baggage

If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Frankfurt International Airport.

Lounge

JAL First Class Lounge, Sakura Lounge

Pass through Immigration on level 3, then proceed to Hall D on the right-hand side. The lounge is about 100 meters ahead on the right.

  • For more information about this lounge, please check below.
  • Please see here for rules (eligibility) on using the Japan Airlines Lounge.

Passport check

Even if you have a boarding pass, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

Minimum Connecting Time (Approximate)

JAL (Terminal 2) → Terminal 1 55 minutes
JAL (Terminal 2) → Terminal 2 45 minutes
  • IMPORTANT

    • Please be aware that transfer times can sometimes be longer.
    • Depending on the connecting airline, connecting times may be longer than those listed above.
    • For more information, please contact the Japan Airlines Reservations Center.

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