• Terminal map
• Terminal guidance of oneworld member airlines

●=oneworld member airlines

Except for the above airlines, please check below.

Terminal guidance of airlines

• Boarding pass
• Checked baggage (Re-check)
• Moving between terminals
• Lounge
• Miscellaneous

• Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan.
• If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

Please collect your checked baggage at the "final destination" recorded on the baggage claim tag you received upon departure. If you did not check your baggage through to your final destination, you will need to complete arrival procedures into the UK at the arrival terminal, collect your baggage, and then proceed to the terminal for your departure flight where you will need to check the baggage in again at the departures counter for your connecting airline.

Japan Airlines (JL) flights arrive at Heathrow International Airport Terminal 3.

For flights departing from Terminal 3, transit within the same terminal.

For flights departing from Terminal 5, use the special transfer shuttle bus.

For flights departing from Terminal 4, use the special transfer shuttle bus.

To transfer to Terminal 5, use the special transfer shuttle bus.

At HEATHROW INTERNATIONAL AIRPORT, you will find the following oneworld lounges.

• IMPORTANT

  • *In order to use a oneworld member airline lounge, you need to show a oneworld membership card with "elite status".
    (If you are unable to present the card, you will not be admitted to the lounge.)

• Please see the terminal map to find the location of the lounge above.
• Please see Using airport lounges for more information on the rules (eligibility) for using the lounges above.

• Terminal map
• Lounge access

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

• Boarding pass
• Checked baggage
• Lounge
• Passport check

Passengers transferring from oneworld member airlines to Japan Airlines (JL) should receive a boarding pass for their Japan Airlines flight at the departure airport. (*)

• *Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
  However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
  In this event, you will need to carry out check-in procedures again at the connecting airport.

• First Class and Business Class passengers on JL44, as well as members of JMB Diamond, JGC Premier, and oneworld Emerald Status passengers can use the Fast Track priority lane for their security check.
• Please look for signs saying "Fast Track".
• Access is possible for First Class and Business Class passengers showing their boarding passes, and for other passengers showing their status cards.

If you are connecting from an airport within Europe and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at Heathrow International Airport.

Located in Lounge Area F, just after the baggage security check area.

• For more information about these lounges, please seeLounge Service.
• Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

• Lounge service
• Airport Lounge Access

Even if you have a boarding pass, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

• IMPORTANT

  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.

  * The terminal for BA flights is different depending on the destination. Please be sure to confirm your departure terminal when transferring.