Canada eTA (Electronic Travel Authorization) requirement under the Canada Visa Waiver- Please be aware that transfer times can sometimes be longer.
- Depending on the connecting airline, connecting times may be longer than those listed above.
- For more information, please contact the Japan Airlines Reservations Center.
[CHICAGO] O'HARE INTERNATIONAL AIRPORT
Flights operated by JAL arrive at Terminal 5.
Flights operated by JAL depart from Terminal 3.
Updated : 2024/7/1
Transfers
Terminal map
Passengers transferring from Japan Airlines to non-oneworld member airlines
Boarding pass
If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.
Checked baggage (Re-check)
Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.
Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.
The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.
Moving between terminals
Japan Airlines flights arrive at Terminal 5.
- Please use the ATS (Air Transit System) to move between terminal buildings.
- It departs from the Upper Level (mezzanine) every few minutes.
- Please check the information boards located around the airport to confirm the terminal of your connecting flight.
| Time required on the ATS (approximate) | Terminal 5 → Terminal 1 | Approximately 4 minutes |
|---|---|---|
| Terminal 5 → Terminal 2 | Approximately 3 minutes | |
| Terminal 5 → Terminal 3 | Approximately 2 minutes |
Miscellaneous
Before entering customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.
Passengers transferring from non-oneworld member airlines to Japan Airlines
Check-in
Checking in at the departure gate
Passengers arriving at Terminal 1 or Terminal 2 and connecting to flight numbers JL009 on the same day can reach Terminal 3 by walking along the Concourse (near the gates after the security inspection).
Please follow signs for Terminal 3. (However, it is necessary for checked baggage to have been checked through to Japan or beyond.)
Check-in procedures will be carried out at the departure gate, so please speak to a member of staff there. (From 2 hours prior to departure) Conveniently, it is not necessary to undergo a security inspection at O'Hare International Airport.
Checking in at the check-in counters
Please go to the Japan Airlines check-in counters on the Departure Level of Terminal 3.
- Even if you have a boarding pass for flight JL009, you may be asked to come to the counter or boarding gate to provide your passport information to the immigration authorities before you board your flight.
Checked baggage
If you are connecting from an airport within the United States or Canada and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at O'Hare International Airport, but it is necessary to verify the baggage tag you were issued upon check-in.
Lounge
At Chicago O'Hare International Airport, please use the American Airlines Lounge.
- For more information about the lounge, please seeLounge service.
- Please see Using the lounge for rules (eligibility) on using the lounge.
Minimum Connecting Time (Approximate)
| JAL → American Airlines (international / domestic flights) | 85 minutes |
|---|---|
| JAL → other international airlines | 90 minutes |
| JAL → other domestic airlines | 90 minutes |
| American Airlines → JAL | 35 minutes |
| Other international airlines → JAL | 90 minutes |
| Other domestic airlines → JAL | 75 minutes |
Note
Related sites
You may be also interested in...
More about international travel
Use oneworld round-the-world fare to travel the world with ease.
Introducing JAL's new inflight service.