• Terminal map
• Terminal guidance of oneworld member airlines

●=oneworld member airlines

Except for the above airlines, please check below.

Terminal guidance of airlines

• Boarding pass
• Checked baggage (Re-check)
• Moving between terminals
• Lounge
• Miscellaneous

• Japan Airlines (JL) passengers connecting onto oneworld member airline flights should receive a boarding pass for the oneworld member airline flight upon departure from Japan. (*)
• If you do not have your connecting boarding pass, please proceed to the departure terminal for your connecting flight and carry out the check-in procedure at the connecting airline's transfer counter.

• *Passengers connecting between JAL ⇔ oneworld member flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
  However, system issues can sometimes mean that the connecting boarding pass cannot be issued. In this event, you will need to carry out check-in procedures again at the connecting airport.

Regardless of whether your final destination is within the US or abroad, all passengers must go through a customs inspection when entering the United States.
Even if "final destination" is stamped on the baggage tag you were given when you checked your baggage at your departure point, you are still required to collect your baggage here and proceed through Customs.
The baggage collected for the customs inspection can be deposited again at Baggage Drop Off.

• After completing the customs inspection, please take the right-hand exit from the Customs area and proceed to the Baggage Drop Off counter to your right.
• Please show your airline ticket or boarding pass and re-check your baggage.

Japan Airlines (JL) flights arrive at the San Francisco International Terminal.

To reach Terminal 2, where American Airlines is based, please take the AirTrain (ATS).
The Customs exit is on the 2nd floor, so please go up to the 4th floor and take the ATS (Red Line).

At San Francisco International Airport, you will find the following lounges.

• Please see the terminal map to find the locations of the lounges above.
• Please see Using airport lounges for more information on the rules (eligibility) for using the lounges above.

• Terminal map
• Lounge access

After Customs, there are guides on hand to assist people, so please do not hesitate to ask one of them if anything is unclear.

• Boarding pass
• Checked baggage
• Lounge
• Passport check

Passengers transferring from oneworld member airlines (mainly American Airlines / American Eagle (AA) at San Francisco International Airport) to Japan Airlines should receive a boarding pass for flight JL001 at the departure airport. (*)

• IMPORTANT

  Even if you have a boarding pass for flight JL001, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

• *Passengers connecting between JAL ⇔ oneworld flights (including oneworld and JAL codeshare flights), will be issued a boarding pass for their connecting flight on departure.
  However, system issues can sometimes mean that the connecting boarding pass cannot be issued.
  In this event, you will need to carry out check-in procedures again at the connecting airport.

If you are connecting from an airport within the United States or Canada and you checked your baggage through to your final destination at your departure point, you do not need to collect your baggage at San Francisco International Airport.

At San Francisco International Airport, you will find the Sakura Lounge.
It is located immediately to your left after Security.
Take the stairs up to level 4.

• For more information about the lounge, please see Lounge service.
• Please see Using the lounge for rules (eligibility) on using the Japan Airlines Lounge.

• Lounge service
• Airport Lounge Access

Even if you have a boarding pass for flight JL001, you need to present your passport information to the Immigration Bureau in advance of your flight, so please approach the counter or a boarding gate official.

• IMPORTANT

  • Please be aware that transfer times can sometimes be longer.
  • Depending on the connecting airline, connecting times may be longer than those listed above.
  • For more information, please contact the Japan Airlines Reservations Center.