Domestic Notices and Advisories

Closure of JAL PLAZA Yurakucho Ticket Office on December 20, 2024

(JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.

Regarding high volume at JAL contact center and Frequently Asked Questions

Beware of suspicious e-mails and fake websites purporting to be from the JAL Group

Notes on purchasing airline tickets on airline ticket comparison websites

Ground Staff and Cabin Attendants Face Masks Policy

Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank

PFC will be newly introduced to Hiroshima Airport from January 7, 2025 boarding.

PFC will be revised from March 2025 boarding.

Regarding to the issuance of the winter schedule (from October 27, 2024 to March 29, 2025).

Change of reservation start time for Sky Mate Fare and Senior Citizen Fare

Notice of Mandatory Security Inspection under the Civil Aeronautics Act

Information on JAL website operation (including temporarily unavailable of services)