From Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Norway, Portugal, Russia, Spain, Sweden, Switzerland, The Netherlands and U.K., please refer to JAL office listings.
We will be introducing remote working to the European contact centre. Because of limitation within the remote working environment, it may take longer to answer your call, depending on the content of your inquiry.
We sincerely apologize for the inconvenience and appreciate your understanding.
Reservations & Information (including award ticket, baggage inquiries)
English / Japanese Daily 9:30 - 17:00 (UK Time)
German / French Monday to Friday (including UK Public Holidays) 9:30 - 17:00 (UK Time)
JAL Mileage Bank Centre
Monday to Friday 9:30 - 17:00 (UK Time)
Saturday, Sunday and UK Public Holidays closed
From other countries, following numbers are also available for international calls.