Flights operated by JAL depart from and arrive at Terminal E.
Updated: 2023/12/12
Temporary suspension of self-service check-in , Kiosk
From December 12th , 2023 , Self-service check-in,Kiosk is temporarily suspended , due US government order.
Passengers are kindly advised to go to check-in counter or check in online.
We deeply apologize for all the inconvenience .
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Flights operated by JAL will arrive at Terminal E.
There is no quarantine check when entering the United States.
Required documents | Description |
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VISA | Japan is an eligible country under the United States Visa Waiver Program (VWP). ESTA (Electronic System for Travel Authorization) Depending on the purpose of visit (study, work, etc.), a visa or additional documentation may be required. Please contact the US Embassy for further information.
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Passport | A machine-readable passport (MRP) or an IC passport (IC chipped) valid until the date of return to your home country. |
Immigration card |
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Customs declaration form | Not required. |
A return airline ticket or e-ticket | Please bring it. |
At Boston, the following passengers are able to use the APC Kiosk to pass through Immigration.
Eligible passengers |
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How to use the APC KIOSK | Follow the on-screen instructions to scan your passport and fingerprints, have your photograph taken, and answer questions to complete your customs declaration. (You are able to select Japanese as a language option.)
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Please show your passport and customs declaration form. (Your customs declaration form will be collected here.) If you have any items to declare, please declare them to an official.
Prior reservation is necessary if you wish to bring your pet, as the transportation environment within the aircraft needs to be prepared.
Inquiriy - JAL International Reservation and Information
Please also be sure to check with the embassy or quarantine station at your destination for animal quarantine information such as import restrictions and required documentation.
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Flights operated by JAL will depart from Terminal E.
Your carry-on baggage will be examined, and there will be a check for liquids in your possession.
Restrictions on liquids, gels and aerosols as carry-on baggage
You do not have to go through Immigration when departing the United States.
Please hand in the immigration card* you completed upon arrival to airline staff.
If you do not hand in the card, you may face delays in the future when trying to enter the United States.
There is no customs inspection when departing from the United States.
British Airways Terraces Lounge
Proceed to the left after securfity, and use the elevator in front of gate E11 to the 4F.
Use oneworld round-the-world fare to travel the world with ease.
Introducing JAL's new inflight service.