How to Use the Inflight shopping pre-order Service

Placing

STEP1

Top of the Pre-order Page

STEP2

Product Selection Screen

By selecting the "product name" of the item you desire, you can view the product detail page.
Please select the item you desire and press the [Add] button.

STEP3

Product Quantity Selection Screen

Please select the quantity of the product and the passenger, then press the [Add] button.

STEP4

Order Confirmation and Email Address Entry Screen

Please confirm the details of your desired order.
Please enter your email address and press the [Proceed to confirmation page] button.

STEP5

Final Order Confirmation

Confirm the details of the flight for which you have placed your order, the products included in your order, and your email address.
If you are happy with those details, press [Apply] button.

STEP6

Order Placed Screen

Your pre-order will have been successfully placed when you reach this screen.
You will then receive an email with details about your order.

Changing

STEP1

Top of the Pre-order Page

If you would like to change the order details, please select the [Confirm/Change] button in the "List of pre-ordered items" section.

STEP2

Selected Products

If you would like to change the quantity, please select the desired number of items.
If you would like to add different products, please press the [Add Product Reservation] button.

STEP3

Order Confirmation Screen

Confirm the details of the flight for which you have placed your order, the products included in your order, and your email address.
If you are happy with those details, press [Apply] button.

STEP4

Order Placed Screen

Your reservation change has been completed. The details of your application will be sent to you via email.

Viewing

STEP1

Top of the Pre-order Page

STEP2

Selected Products

You can check the details of your order from the "List of pre-ordered items."

Canceling

STEP1

Top of the Pre-order Page

If you would like to cancel all pre-ordered items for the relevant flight,
please select the [Cancel] button in the "List of pre-ordered items."

STEP2

Cancellation Confirmation Screen

After confirming the details, please press the [Cancel] button.

STEP3

Cancellation Completion Screen