Biometric authentication and Automatic login

What is automatic login?

Check the "Automatic login" checkbox when you log in to the JAL app and your login status will be saved for future logins so you won’t have to enter your member ID and password again.

How to set up automatic login

JAL app

STEP1

Login and press “See more”

STEP2

Press “Settings”

STEP3

Press “Login Settings”

STEP4

Setting up automatic login

Cautions (disclaimers) regarding the use of automatic login

  • Enabling automatic login on your personal device (smartphone, tablet, etc.) creates the risk that your registered personal information may be viewed by others or used for identity theft.
    When using the following types of devices, please do not enable automatic login. Please log out each time you finish using the app.
  • Devices that you share with family members or that may be used by someone other than yourself
  • Devices provided for public use by hotels, schools, companies, Internet cafes, etc.
  • To log out of the app, please press the “Log out” button.
  • Disabling automatic login will not log you out of the app.
  • In accordance with the JMB Rules and Conditions, JAL cannot be held responsible for any damages incurred by customers due to administrative problems.

Frequently asked questions