- JAL Group Airlines provides the services described on this page according to JAL Privacy Policy.
- Due to unavoidable circumstances, message for the same flight may be delivered multiple times, or may not be delivered due to delays or circumstances.
- Notification may be delivered early in the morning and late at night.
Information Notification Services on your Reservations
JAL provides customers with information timely such as your reservation details, boarding information, flight status, etc., through your registered contact information, JAL app.
Please download JAL app, register your mobile number and e-mail address in advance to receive notification services.
Contents
Explanatory notes
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: Available
: Not available
From reservation to day of departure
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LINE (International flights) |
JAL app |
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Schedule change |
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Seat number change |
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When a seat is available from a waitlist |
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Ticket purchase deadline |
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Flight information on the day before and the day of the flight |
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Flight information |
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Notification on day of departure |
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(Domestic flights) Notification on ticket numbers |
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Notification service is not available for the following
Domestic Flights
Waitlist seat availability and ticket purchase deadlines for flights booked through a travel agency
International Flights
- Schedule changes for waitlisted flights
- Waitlist seat availability and ticket purchase deadlines for flights booked through a travel agency
- Seat number changes for flights booked through certain travel agencies
3 days before flight departure
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SMS |
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JAL app |
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Information on Pre-Order Inflight Meal Menu |
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The same content notifications may be sent in multiple ways such as email and SMS.
Some contents will be in English and Japanese only.
