Waitlist reservation service

If your preferred flight is full, you can still join the waitlist. We will contact you by email if seats become available.

Waitlist requests are accepted up until 24 hours prior to the flight's departure.

When searching for seats, select "One way", choose the route and date, and click "Search".

On the seat search screen, click a flight and fare for which "Waitlist" is displayed.

Enter an e-mail address where JAL can contact you.

Up to 9 adults and/or children (including the requestor) and up to 2 accompanying infants may join the waitlist at a time.

Waitlist request received.

Responses to waitlist requests will be sent to the designated notification address.

JAL Mileage Bank members and their companions will also receive notification emails at the address(es) they registered for Flight Information Services.

(E-mails are not sent during late night and early morning hours.)

Waitlist seats must be confirmed by the specified deadline. Seats that are not confirmed by the deadline will be canceled.

Seats must be confirmed within 6 days of the seats becoming available or by the date of travel, whichever is earlier.

Search for the waitlist on the JAL website.

On the waitlist confirmation page, click “Confirm booking” or “Confirm booking and purchase”.

Please complete the purchase by the purchase deadline. The purchase deadline varies depending on the date and time the booking is confirmed, and the booked flight’s departure time.

Please follow the onscreen instructions to complete the purchase.