Expectant Mothers
Helping pregnant passengers to travel in comfort
Eligibility
This service is for pregnant passengers.
Passengers expecting to give birth in less than 28 days
OpenAvailable services
Seat selection
- Due to the physical stresses of assisting the crew in an emergency, we ask that pregnant passengers not select seats in an exit row.
- The aisle side is recommended for easy access to the restroom.
- Eligible seats may be restricted to certain fare types.
- Aircraft types are subject to change without prior notice.
Boarding procedures
If you fall into one of the two below categories and require same-day service, please stop by Special Assistance Counter.
・You are pregnant, but did not provide your expected birth date at time of booking
・You expect to give birth in less than 28 days
The location of Special Assistance Counter
OpenPresentation of Maternity Mark
Presented to expectant mothers boarding JAL Group domestic flights.
Please ask at the counter if you wish to use the service.
- Limited number available.
- The maternity mark will be updated to a new design shortly.
The design will be updated for each airport accordingly so that we may not be able to provide you with the new design depending on the date.
Thank you for your understanding.
Boarding gate
During boarding, you will have priority to get on board. Please inform our staff at the boarding gate.
In-flight
Our cabin crew members will be happy to assist you with any difficulties or requests you may have onboard the aircraft.
Hydration is recommended during flight, as the body tends to become edematous.
Contact info
Special Assistance Desk for Traveling with Babies or Small Children, Children Traveling alone, Expectant ｍothers and Elderly customers
- Toll-free / Inside Japan only
-
0120-25-0001
- 営業時間： 8:00 a.m. to 8:00 p.m. (open 365 days a year)
- Tokyo : 03-4330-2525* Sapporo : 011-242-2525* Osaka : 06-4799-2525* Fukuoka : 092-261-2525*
- The content of conversation with the customer may be recorded or monitored to ensure quality service.
