• You can check in from 07:00 for any flight that departs that day. (Excluding codeshare flights with other airlines.)

Please present your airline ticket and passport at the JAL counter dedicated to your class on the south side of the departures floor on level 3 of the main building. You may check in at any counter, regardless of destination, provided that it corresponds to your class of travel.

For customers using First Class counter

We now have scale which can weight large or heavy baggage without unloading from airport cart.

Your carry-on baggage will be X-rayed.

Information about Priority lane at Security check point 

• Applicable passengers
  　First Class, Business Class, Premium Economy Class and Economy Class (Flex Y Fare) passengers

  　JMB Diamond, JGC Premier, JAL Global Club, JMB Saphire, oneworld Emerald, Sapphire, Ruby

  　Customers who request special assistance

• Location
  　Terminal 2, 3F, Central
  　*Common use with other carriers

• Open hours
  　Central:07:00-22:30 (follow NRT airport operation hour)

Please show your completed immigration card, passport, and boarding pass. (Japanese citizens are not required to complete an immigration card.)

If you have concerns about your health arising from your stay abroad, please report to the health consultation room or notify a quarantine officer.

Please show your passport.

Please descend to level 1 and check the information board to find the baggage carousel for your flight number, where you will be able to collect your baggage.

If you have nothing to declare, proceed to the green inspection table. Show your passport and undergo an inspection by an official. You may be asked questions about your destination and purpose of travel. If you are carrying items exceeding the tax exemption range, proceed to the inspection table with the red light.
All passengers must submit a customs declaration form, regardless of whether they have anything to declare or not.