Receipt issuance
Learn about how and where to obtain receipt of JAL International Flight ticket.
Notice
Take advantage of the more convenient electronic receipt on the JAL website.
Electronic receipts can be issued from the following.
About receipt
Electronic receipts for tickets booked on the JAL website, via phone, or at a JAL Group city or airport counter can be issued on JAL Web.
The JAL website offers two types of receipt display.
Please see below for details and instructions on each type.
- Electronic receipts can be issued as many times as you like.
- The receipts meet the requirements of the qualified invoice system as stipulated by the Consumption Tax Law of Japan.
- Our air transportation business falls under the category of businesses permitted to issue qualified simple invoices as stipulated in Consumption Tax Law Enforcement Order 70-11 (1) (iv).
Information available for display
The Electronic receipt covers JAL paid tickets and award tickets as well as award tickets issued by partner carriers.
The following information can be displayed.
- Amount paid for ticket at time of purchase
- Price differences and charges for any changes made
- Cancellation charges
- Payments for optional services
- Non-refundable fares are eligible for Electronic receipts only when purchasing a new ticket or changing flights.
Instructions (The Electronic Receipt)
Eletectronic receipts can be issued from the booking details page.
Please see below. To view booking details, you will need to log in as a JMB member or enter the booking number, boarding date, flight number, and passenger name.
- If a booking includes multiple passengers, a single receipt can be issued for all of them.
- Receipts will include a breakdown of fares, taxes, charges, etc.
- The itinerary will be shown on the receipt.
- If you have selected a payment currency for Multi Currency Pricing (MCP), the total payment amount in the selected currency and the conversion rate will be shown on the receipt.
Please see below for details.
Sample
If your trip is complete and you can no longer view your booking details, you can still issue Eletectronic receipts using receipt search.
Please see below. To search for a receipt, you will need to log in as a JMB member or enter the passenger names (including honorifics), boarding date, flight number, segment, and booking number or ticket number.
- Separate receipts will be issued for each passenger.
- Receipts will show the total amount paid. They will not include a breakdown of taxes, etc.
- If you require a qualified invoice, as "date of transfer of taxable assets (actual boarding date)" will not be indicated on the receipt, please keep your e-ticket receipt, etc. that shows boarding date.
- The Multi Currency Pricing (MCP) purchase amount will not display on your electronic receipt even if you have selected a Multi Currency Pricing (MCP) payment currency. Electronic receipts will be issued in the currency of the country of departure indicated on the ticket.
An electronic receipt displaying the amount paid for the Multi Currency Pricing (MCP) can be issued from “the Booking details screen”.
Please refer to the following for information on the Multi Currency Pricing (MCP).
Sample
Notes about Receipt issuance
Open- If you purchased your tickets through a travel agency, please contact the travel agency.
- If you cannot use the JAL website’s receipt display services, please contact us using the below link.
Can you issue a receipt for the additional charge that I paid for my reservation change through the JAL website?