Eligible Japan domestic flight tickets are limited to Japan domestic flight sectors on JAL Group airlines.
JAL Coupons cannot be used for the purchase of fares that are only available online.
Some fares are ineligible. For more details, please inquire when making your request.
If you are purchasing more than one ticket and wish to specify the JAL Coupon amount to be allocated to each ticket, please specify these amounts when making your request. If you do not specify these amounts, the cash payment will be allocated equally to each ticket and the remainder will be paid with JAL Coupons.
JAL Coupons that have been applied toward purchases will not be refunded. Even if the use of other airlines is allowed based on fare, travel on other airlines is not permitted if the payment includes the use of JAL Coupons.
JAL Coupons cannot be used at travel agencies.
JAL Coupons cannot be used at some airports.
Notes regarding the JAL Coupon mailing process
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When making requests by phone or online, please mail your JAL Coupons after you make your request.
You will be responsible for bank transfer fees and any postage fees associated with mailing your JAL Coupons to JAL.
Please inquire about ticket booking deadlines when making your booking.
Ticket purchase transactions will be completed upon our receipt of your JAL Coupons. JAL Coupons must be received by JAL within the validity period indicated on each coupon.
When purchasing tickets with a ticket purchase deadline, please ensure that your JAL Coupons arrive at JAL by the relevant ticket purchase deadline.
Fares, taxes, fees, and other charges will be applied at the time your JAL Coupons arrive at JAL.
International flight tickets
Eligible international flight tickets are limited to itineraries that include an international flight sector on JAL. JAL Coupons cannot be used for the reissue of tickets for airlines other than JAL.
Ticket Service Fee will apply at new ticket issue.
When making requests by phone or online, please mail your JAL Coupons after you make your request.
You will be responsible for bank transfer fees and any postage fees associated with mailing your JAL Coupons to JAL.
Please inquire about ticket booking deadlines when making your booking.
Ticket purchase transactions will be completed upon our receipt of your JAL Coupons. JAL Coupons must be received by JAL within the validity period indicated on each coupon.
When purchasing tickets with a ticket purchase deadline, please ensure that your JAL Coupons arrive at JAL by the relevant ticket purchase deadline.
Fares, taxes, fees, and other charges will be applied at the time your JAL Coupons arrive at JAL.
Hotels
JAL Coupons can be used as payment for stays at Hotel Nikko & JAL City and eligible Okura Hotels & Resorts locations, as well as at designated hotel restaurants and shops.
JAL Coupons can be used to pay only for accommodation at participating Nikko Alliance Hotels.
JAL Coupons that are presented for full or partial payment cannot be used in conjunction with other discounts, such as the JALCARD discount or other discounts. Goods may not be returned or exchanged.
Airport delivery service, rental mobile service (mobile phones, Wi-Fi), coat & hand baggage storage service
JAL Coupons that are presented for full or partial payment cannot be used in conjunction with the JALCARD discount or other discounts.
JAL Coupon payment can be combined with cash payment only.
Payments made with JAL Coupons are not eligible for mileage accrual.
JAL Agriport Restaurant and Farm
JAL Coupons can only be used at JAL Agriport Restaurant and farm.
JAL Coupons cannot be used for payment on the online shop site.
JAL Coupons that are presented for full or partial payment cannot be used in conjunction with other discounts.
Airport transfer service
JAL Coupons cannot be used in conjunction with other coupons.
This service is available only to customers who travel on JAL flights.
Please check with Tokyo MK Taxi for other terms and conditions before using their airport transfer service.