Guide/Procedures
Here you can find out about the benefits of logging in as a JAL Mileage Bank member and about various procedures.
How to log in
To log in, enter your JMB membership number and Password and click the login button.
Logging in makes it easier and more convenient to use JMB member services.
Benefits of logging in as a JMB member
Easy access to members-only promotions!
On your account page, you can view a list of the promotions available to you. Registration for promotions is easy.
Easy mileage crediting and other online procedures!
Your JMB membership number will be automatically entered when you make a reservation, eliminating the need to request a mileage credit at the airport.
Mileage calculator
Redeeming mileage
JMB award tickets
You can check the mileage required for award redemption by viewing the various award charts.
Domestic flights
International flights
JMB upgrade awards
Check the mileage required for award redemption by viewing the award chart.
Accumulating mileage
Flight mileage
You can check the mileage you can earn for your flight.
Hotel mileage
You can check the mileage you can earn for overnight stays.
Procedures
Change your information
Change of name
OpenChange of address/phone number
OpenChange of email address
OpenLogin・Password
Change your Password
OpenForgot your Password
Open
Haven't Received Your One-Time Password?
OpenAbout login registration by ID of a third-party service
OpenOther procedures
Proxy registration
Open
How to register for JAL DOCTOR Registration System
OpenFAQ
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I recently took a flight, but do not see any mileage accrued. How can I claim those miles?
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I would like to redeem an award, but do not have the required mileage. Can I purchase miles through the JAL Mileage Bank program?
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I recently moved and would like to update my registered address. How can I update my profile information?
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Do miles expire through the JAL Mileage Bank program?
By when should I make reservations?