Inquiries regarding reservations
Online
By phone
For those living in Japan:
Business hours: Monday～Friday 9 a.m. - 8 p.m. / Saturday, Sunday & Japanese national holidays 9 a.m. - 5 p.m. (closed on January 1)
For those living outside Japan:
Services and benefits
Hotels
Marriott Bonvoy®
Special benefits when staying at eligible Marriott Bonvoy hotels in Japan and Guam
- Up to 2,000 bonus Marriott Bonvoy points per night
- 5% discount at eligible restaurants & bars
- Other benefits
To enjoy these benefits, please book your stay from Marriott Bonvoy's benefits webpage and present the JAL Mileage Bank app's status screen to the hotel staff when checking in at eligible Marriott Bonvoy hotels and when dining at eligible restaurants & bars.
- If you are not yet a Marriott Bonvoy member, please enroll via the link below.
Eligible members
JGC Four Star, JGC Five Star, and JGC Six Star members who have downloaded the JAL Mileage Bank app
(please present the app's status screen to the hotel staff on the day of your stay or visit)
Notes
- Your status will be displayed on the JAL Mileage Bank app's status screen around one week after Star Grade qualification.
- To enjoy these benefits, reservations must be made via Marriott Bonvoy's
benefits webpage.
Inquiries
Communications
povo
Free unlimited data for seven days
Promo codes will be distributed to eligible members on the JAL Mileage Bank app.
To use the promo code, please copy the promo code, download the app from the povo 2.0 app, and apply.
- povo 2.0 registration is required.
- Unlimited data may be subject to data speed restrictions during peak hours or when video streaming or cloud gaming.
- Eligible members with a carrier other than povo 2.0 can also enjoy this benefit while maintaining their current carrier (using two networks).
- Counting 24 hours from the time the topping starts to apply as one day, the effective period will last until 7 days (168 hours) has passed.
Eligible members
JMB elite,JMB elite plus,JGC Three Star,JGC Four Star,JGC Five Star,JGC Six Star members
JAL Global Club family members
How to use the promo code
If you are not already a povo 2.0 service user, please download the app from the povo 2.0 app and then apply to use the promo code.
If you are a povo 2.0 service user, please use the promo code on the povo 2.0 app.
New povo 2.0 service users
OpenExisting povo 2.0 service users
Open
Notes
Promo codes will be distributed on the JAL Mileage Bank app based on the following schedule:
- Distribution dates are subject to change without notice.
Promo code distribution schedule
First distribution: April 25 (valid from April 25 to June 30)
Second distribution: End of June (valid from the distribution date until October 1)
Third distribution: End of September (valid from the distribution date until January 1)
Fourth distribution: End of December (valid from the distribution date until April 1)
- Promo codes will be distributed on the JAL Mileage Bank app to eligible members by the end of the following month after status qualification.
- Please use promo codes within their validity period. Expired promo codes that are entered will not be applicable for this benefit.
- A povo 2.0 contract is required to use promo codes. Please note that some time may be needed until SIM activation after subscribing for a povo 2.0 contract.
- JAL assumes no responsibility in the event that this offer cannot be applied due to reasons such as network congestion around the end of the promo code validity period, network issues, or system maintenance.
- Promo codes cannot be reissued, even in the event of inability to receive or use this benefit due to reasons on the part of the eligible member.
- This benefit cannot be exchanged for cash or transferred or resold to a third party.
- The eligible member is responsible for all costs relating to this offer (such as internet access costs).
- Promo code distribution is subject to change or cancellation without notice.
Inquiries
Inquiries regarding povo 2.0 service or using this offer
（Support hours: 9 a.m - 9 p.m. daily）
Inquiries regarding promo code distribution
LifeStyle
Coke ON
JPY 500 off coupon for the first month of a Coke ON Pass Good Value Plan MAX or Good Value Plan 20 subscription
Coupon will be distributed on the JAL Mileage Bank app. To enjoy this benefit, please enter the benefit code provided on the app in the dedicated application.
Eligible members
JGC Three Star,JGC Four Star,JGC Five Star,JGC Six Star members
JAL Global Club family members
Notes
- This coupon will be distributed via the JAL Mileage Bank app by the end of the following month to those who meet the status conditions as of the end of the month.
- Coupons are not automatically applied. Please enter the coupon manually in the "Coke ON" app.Coupons have an expiration date.
- They cannot be used after the expiration date has passed.
- This coupon may be changed or terminated without notice.
- If the JAL Mileage Bank app is not the latest version, the coupon may not be displayed correctly.