Flex user guide
| Booking deadline | Same day |
|---|---|
| Changes | Yes |
| Discount | Available User guide |
| Transfer fare | Available User guide |
Eligible routes
All domestic routes operated by the JAL Group
Booking/Ticket purchase deadline
From 0 a.m., 360 days before the departure date,until the departure date.
After booking, please purchase before the purchase deadline.
(If the deadline passes, your booking will be cancelled without prior notice.)
Ticket validity
Tickets are valid on the ticket issuance date and remain valid for 1 year from the next day of ticket issuance date.
Booked tickets are valid only for the specified booked flight. Please change or cancel your booking prior to departure time if you do not plan to board the booked flight. (Tickets not changed or canceled by departure time cannot be used to fly.)
Changes
Booking changes are permitted.
- It is not permitted to reverse to a segment’s direction or to change the passenger, origin, or destination.
- Please ensure changes are made at least 20 minutes prior to the reserved flight's departure.
- If a booking change results in a different fare amount at the time of the change than at the time of purchase, the difference must be either paid or refunded.
Travelers to/from Sapporo（New Chitose/Okadama),Tokyo (Haneda/Narita), Nagoya(Chubu/Komaki),Osaka (Itami/Kansai/Kobe), and Fukuoka (Fukuoka/Kitakyushu) may choose either airport as their point of departure/arrival.
Cancellation/refund
Cancellations must be made at least 20 minutes prior to the departure time of the booked flight.
The deadline to receive a refund is 30 days from the day after the ticket expires.
| Time of refund | Cancellation charges |
|---|---|
| Before departure | No charge |
| After departure | Approximately 20% of the fare amount before taxes |
Cabin class
Economy: Booking allowed
Class J: Booking allowed, departure date upgrade allowed*
First Class: Booking allowed, departure date upgrade allowed*
- Departure date upgrade may be requested if there are seats available in First Class or Class J on the day of boarding.
Mileage accumulation rate
Economy: 100%
Class J: 110%
First Class: 150%
Search tickets
- Departure Date
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- Departure Date ,
- Return Date ,
Holiday
- Class
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- Select the cabin class
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- Number of passengers
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1Adult（Above 12 years)
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0Child (3 to 11 years)
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0Infant (0 to 2 years)
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Each booking may include up to 2 infants, with no more than 1 infant per accompanying adult.
A single booking cannot contain more than 9 adults or children in total (excluding accompanying infants). -
- Discounts for limited passenger
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