For more information on how to redeem One Harmony Points, please refer to Redeem One Harmony Points. Rules on how to redeem points, eligible hotels and other restrictions are subject to change without prior notice.
Requests for the One Harmony Point Award can only be made via the JAL website.
JAL assumes no responsibility for lost One Harmony Points. Please note that One Harmony Points cannot be reissued for any reason.
Miles that have been deducted from a JMB account following a One Harmony Point Award request cannot be refunded to the original account, used in exchange for a different award, or exchanged for cash.