Jetstar Japan (GK) Award Tickets
Jetstar Japan (GK) Domestic Award Tickets start at 4,500 miles one-way
Awards Chart (For members living in the U.S., Canada, Central & South America, and Guam)Important Information
Jetstar Japan requires that all passengers, including children and infants traveling with an adult, provide valid photographic identification. Expired identification will not be accepted. Accepted forms of photographic identification include:
Juki-card with photo (Basic Resident Register Card), valid passport, driver’s license, Government issued photo identification, student identification
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Changes To Awards after Mileage Redemption (Ticket Issuance)
Permitted
After mileage redemption, changes of flight number and flight date are permitted subject to the following conditions.
Before the commencement of travel
| Deadline for reservation changes on the JAL website |
48 hours (departure city time) prior to the departure of the first flight sector of the old or new itinerary, whichever is earlier. |
|---|---|
| Deadline for reservation changes by phone |
Until flight departure (of the old or new itinerary, whichever is earlier) |
| Ticket change conditions |
Changes are permitted if the new itinerary is within 1 year from the date the award ticket is issued. |
After travel has commenced
| Deadline for reservation changes on the JAL website |
(1) 48 hours (departure city time) prior to flight departure of the new itinerary, and (2) 24 hours (departure city time) prior to the departure of the next flight. |
|---|---|
| Deadline for reservation changes by phone |
Until flight departure (of the old or new itinerary, whichever is earlier) |
| Ticket change conditions |
Changes are permitted if the new itinerary is within 1 year from the date of commencement of travel. |
- You may be requested to pay for any difference that arises in fuel surcharges, insurance surcharges, or other applicable charges.
- Effective from November 16, 2017, changes made by phone will be subject to a Ticket Service Fee per ticket.
Not Permitted
Changes of the traveler's name, the flight sector, the class of service, the routing, reversing the direction of travel, or the type of award are not permitted.
- The Mileage Reinstatement Service for Unused Awards is available for canceling/refunding completely unused awards.
- A ticket cannot be changed to an open ticket. (Changing a reservation to a flight with seats available for award travel is permitted.)
Mileage Reinstatement Service for Unused Awards
After an award has been booked, the mileage used for the award can only be reinstated for totally unused awards by paying the refund charge. All reinstated mileage must be returned to the JMB account from which it was redeemed.
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