JAL Coupon Awards
JAL Coupons can be used as full or partial payment for flight tickets, hotel stays, dining, and more
(10,000 miles = equivalent to ¥12,000)
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How to Request and Use Awards
Requests for JAL Coupon Awards can be made by calling our Automated Telephone Service or by visiting JAL's website.
Applications for JAL Coupon Awards via Automated Telephone Service will end on September 27, 2021.
STEP1
Request an award
Please submit your request via the JAL website.
For members living in Japan
JAL Coupons will be sent only to your JMB registered address and will be sent via registered mail only.
A maximum of 100,000 miles can be redeemed for JAL Coupons in one transaction.
Please note that normally it will take approximately 1 week to receive your coupons once you have requested them.
However, it may take 2 to 3 weeks when there is a high volume of requests or if requested just before or during long holiday periods such as Golden Week or the year end / New Year holidays. We suggest you request your awards as much in advance as possible.
For members living outside of Japan
After logging in to your JMB account, go the JAL Mileage Bank top page and select JAL Coupon Awards in the Popular awards section under Redeem your miles.
JAL Coupons will be sent only to your JMB registered address and will be sent via registered mail only.
Please note that normally it will take approximately 2 week to receive your coupons once you have requested them.
- Requests for JAL Coupon Awards cannot be accepted if your mailing address is a P.O. Box.
- JAL Coupons will be sent by international courier service. All deliveries will require a signature.
- Depending on postal circumstances in your region, it may take 2 or more weeks for your JAL Coupons to arrive.
- JAL Coupons cannot be collected at airport counters.
STEP2
Use your JAL Coupons as payment
JAL Coupons can be used as full or partial payment for flight tickets, hotel stays, dining, and more.
Purchases Omitting the JAL Coupon Redemption Process
You can choose to omit the JAL Coupon redemption/mailing process by directly applying the JAL Coupon toward the purchase price when purchasing JAL Group tickets.Please note that the JMB member must be the one who requests this service.
Contact Information for Purchases Omitting the JAL Coupon Redemption Process
JAL Group Airlines Flight Tickets
〔Telephone〕
〔Store〕
- Purchases omitting the JAL Coupon redemption process are not available at airport counters.
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