JAL International Award Tickets

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Reservation Period

From 0 a.m. (Japan time) 360 days prior to the departure date until the following deadline

  • Reservations for round-trip tickets are available from 360 days prior to the departure date of your itinerary's final returning flight sector.
Reservations made on the JAL website Reservations made by phone
48 hours (departure city time) prior to the departure of the first flight sector 24 hours (departure city time) prior to the departure of the first flight sector*1
  1. If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.

About Waitlisting

Waitlisting is permitted for First Class only.

The following waitlist holding periods will apply.

Itinerary Waitlist holding period
90 - 360 days prior to the departure of the first flight sector Until 82 days prior to the departure of the first flight sector
8 - 89 days prior to the departure of the first flight sector Until either 7 days after making the reservation, or 8 days prior to the departure of the first flight sector, whichever is earlier
Within 7 days prior to the departure of the first flight sector Waitlisting is not permitted

How to Make a Reservation

You must be logged in to your JMB account.
After logging in, go to JAL Mileage Bank top page and follow the steps below.

Select JAL Award Tickets in the Popular awards section under Redeem your miles.

  • When searching for a specific date only, go to "JAL International Award Ticket".
  • To search using the calendar, go to "International Award Ticket Seat Availability Check Calendar".
  • Requests made by phone will incur a Ticket Service Fee.

Reminders When Making a Reservation

  • At the time of making your reservation, you must have the total amount of mileage required for award redemption in your JMB account. If you do not have enough miles, you will not be able to make a reservation.
  • Upon completion of your reservation, the Award Ticket will be issued and the required number of miles will be deducted. (Except in case of waitlisting)
  • Please also check the following before making a reservation through the JAL website.

Passengers Requiring Special Requirements

As the following passengers may need special arrangements, please contact us after completing the reservation bookings.

  • A pregnant passenger falling under any of the following:
  • Medical Information Form (MEDIF) must be submitted.
  • When the expected date of delivery is within four weeks (28 days)
  • When there is some doubt concerning the expected date of delivery
  • In the case of a multiple pregnancy
  • If there is a history of early delivery
  • When a stretcher, medical device or medical oxygen tank is required
  • Medical Information Form (MEDIF) must be submitted.
  • When a child between 5 and 11 years of age is not accompanied by an adult (children under 5 years of age require the reservation of an accompanying adult)

JAL international Reservation and Information

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