Introducing JAL International Award Ticket PLUS

Start date : December 4, 2018

Updated

Updated on November 8, 2018

Scheduled start date (December 4, 2018) of JAL International Award Ticket PLUS added.
Required mileage for the Seattle route added to JAL International Award Ticket PLUS required mileage by route.

Updated on August 31, 2018

Changes added to "Form of travel" and "Restricted travel dates" under "JAL International Award Tickets: Rule changes".
Updates made to the JAL International Award Ticket PLUS required mileage by route.

Please see the following page for the details of frequently asked questions regarding JAL International Award Ticket PLUS.

Frequently asked questions about the JAL International Award Ticket PLUS

JAL International Award Ticket PLUS ("PLUS") is a new service that allows you to redeem additional miles to book award travel for requests that would be waitlisted under the conventional JAL International Award Tickets structure.

The current required mileage levels ("base miles") and bookings with base miles will remain the same, and some routes will even require fewer miles than the existing mileage levels. However, with the launch of JAL International Award Ticket PLUS, some changes such as reservation changes will be made to the associated rules.

*JAL International Award Ticket PLUS is not applicable to First Class.
*To change a reservation, please cancel/refund^*1 your existing award ticket and then book a new ticket for your desired itinerary.
^*1 Refund charge: ¥3,100 (tax included)
*There will be no changes to the rules for JAL International Upgrade Awards, JMB Partner Airlines Award Tickets or oneworld Award Tickets.

The above required miles (one way) are shown as an example for illustrative purposes.

*1No changes will be made to award tickets that can be booked with base miles.
*2Remaining number of available seats (forecast) is a forecast of final seat availability.
Depending on seat availability (such as flights that are fully booked), award tickets may not be available for booking.

JAL International Award Tickets: Rule changes
Award tickets booked/issued before the launch of JAL International Award Ticket PLUS

Current award structure

Reservations can only be made for flight dates with available award seats. If no award seats are available, you will be waitlisted.

For flight dates that do not display mileage, only waitlisting is available

Honolulu Economy Class (one way): 20,000 Miles
(base miles)

After PLUS launch

More days will be open for booking by redeeming additional miles for days that used to be waitlisted due to no award seat availability.

Mileage levels fluctuate depending on travel dates and the situation at the time of booking

*Images shown above are an example used for illustrative purposes only, and do not reflect the actual situation.

Honolulu Economy Class (one way)

20,000
(base miles)

107,000 Miles
(maximum required miles)

Required mileage by route

With more days available for booking,
you have access to more options depending on the number of miles in your account.

Current award structure: Reservations that are waitlisted may not be confirmed, bringing added uncertainty when arranging travel plans.
After PLUS launch: Reservations that are made by redeeming additional miles are confirmed immediately, facilitating the ease of arranging travel plans.

Current award structure: Even if your outbound flight is confirmed, a waitlisted return flight that cannot be successfully booked can result in abandoned travel plans.
After PLUS launch: By redeeming additional miles, both your outbound and return flights can be booked - ensuring that your travel plans are not affected.

There will be no changes to the required base miles for JAL International Award Tickets after the launch of JAL International Award Ticket PLUS.
However, some routes such as the Singapore, Ho Chi Minh City and Frankfurt routes will require fewer base miles, giving you more value for your miles.

Japan → Singapore

Current award structure: 17,500miles (one way)

5,500
miles savings

After PLUS launch: 12,000miles (one way)

Japan → Ho Chi Minh City

Current award structure: 17,500miles (one way)

4,500
miles savings

After PLUS launch: 13,000miles (one way)

Japan → Frankfurt

Current award structure: 27,500miles (one way)

4,500
miles savings

After PLUS launch: 23,000miles (one way)

When flying in Economy Class
*Only some examples are shown above. Certain other routes also require fewer miles.

Required mileage by route

JAL International Award Tickets: Rule changes

	Current rules	New rules
Form of travel	One way & round trip (itineraries originating from Japan, itineraries originating outside Japan, itineraries via Japan that originate and terminate outside Japan ^1), open-jaw (in which the outbound arrival airport and return departure airport are different) ^2	One way & round trip ^1 (itineraries originating from Japan, itineraries originating outside Japan), open-jaw (in which the outbound arrival airport and return departure airport are different) ^3
Flight sectors permitted	A maximum of 2 international flight sectors and 1 Japan domestic flight sector are permitted each way.	A maximum of 1 international flight sector and 1 Japan domestic flight sector are permitted each way.
Class of service	Mixed class travel is permitted	Economy Class, Premium Economy Class, Business Class: Mixed class travel is permitted
Class of service	Mixed class travel is permitted	First Class: Mixed class travel is not permitted (First Class can only be combined with First Class)
Required mileage	Based on area and class of service	Based on route and class. JAL International Award Ticket PLUS will be introduced for Economy Class, Premium Economy Class and Business Class. ^*4
Waitlisting	Permitted	Economy Class, Premium Economy Class, Business Class: Not permitted
Waitlisting	Permitted	First Class: Permitted
Reservation changes	Permitted	Not permitted ^*5
Validity	Award tickets are valid for 1 year from the date of commencement of travel. Travel must commence within 1 year of the ticket issue date.	Award tickets are valid for the reserved flight only.
Restricted travel dates for JAL international routes	Apply	Not apply ^*6

*1Itineraries via Japan that originate and terminate outside Japan will no longer be available.
*2The cities of departure and final return, and the outbound arrival city and return departure city must be in the same area and within the same country.
Conditions for Using Awards
*3The city of departure may be different from the city of final return. Similarly, the outbound arrival city may be different from the return departure city. However, please note that some itineraries may not be permitted as one award ticket.
Example: When the distance of a surface sector is greater than either: the distance from the city of departure to the surface sector's starting point or the distance from the surface sector's ending point to the city of final return.
*4JAL International Award Ticket PLUS is not applicable to First Class.
*5To change a reservation, please cancel/refund your existing award ticket and then book a new ticket for your desired itinerary. A refund charge of ¥3,100 (tax included)* will apply when you refund your award ticket.
- *Members in regions other than Japan: Local currency equivalent to ¥3,100
Currently, requests to change an issued award ticket to a higher class of service for the same flight sectors are accepted without applying the refund charge. After JAL International Award Ticket PLUS is introduced, the refund charge will be applied for such requests. (This rule also applies for members with an award ticket issued by December 3, 2018.)

Mileage Reinstatement Service for Unused Awards
*6For flight dates that are already open for booking, award tickets may not be available depending on seat availability (such as flights that are fully booked).

Award tickets booked/issued before the launch of JAL International Award Ticket PLUS

The rules as of the time of ticket issue will apply.

If your award ticket was issued before the launch of JAL International Award Ticket PLUS	The rules as of the time of ticket issue will apply. Accordingly, reservation changes are permitted after the launch of JAL International Award Ticket PLUS, but only when seats are available at the base mileage level.
If your waitlist reservation was created before the launch of JAL International Award Ticket PLUS ^*	The rules as of the time of ticket issue will apply. Accordingly, tickets that are issued after the launch of JAL International Award Ticket PLUS will be subject to the new rules. The required mileage at ticket issue will be the base miles for the respective class. Reservation changes for waitlisted flights are not permitted for any class after the launch of JAL International Award Ticket PLUS.

* After the introduction of JAL International Award Ticket PLUS, your waitlisted reservation will continue to be held until the end of the waitlist holding period.
If you are waitlisted for any of the following itineraries and your seat is confirmed after the start of JAL International Award Ticket PLUS, your itinerary must be changed in accordance with the new rules. Please contact JMB International Award Reservations Desk/JMB Center for assistance.
- Itineraries via Japan that originate and terminate outside Japan
- Itineraries that combine First Class with other class(es) of service
- Itineraries that include Japan domestic sectors
JMB International Award Reservations Desk/JMB Center

Frequently asked questions