Privacy Policy

JALCARGO is fully aware of the importance and responsibility to safeguard your personal identifying information collected through online access, and will respectfully take all precautionary means for its handling and protection.
You will be explicitly requested to input or register your personal identifying information to receive certain on-line services at our site.
Such information will be strictly protected in the same manner as information gathered through telephone and J-PRODUCTS WEB Membership.

When We Collect Your Personal Identifying Information - and How We Use It

In order to receive the following services at jal.co.jp/jalcargo/, you may be asked to provide us with your personal identifying information.

To book shipment
To order and purchase other merchandises
To obtain access to the J-PRODUCTS WEB Membership page
To participate in promotional events with opportunities to win prizes

Should it become necessary for JALCARGO to collect your personal identifying information for purposes that are not aforementioned, the purpose and use of such information shall be clearly stated, and the amount of such information will be restricted to its minimum necessity.

Your information will be used to ensure that you may take full advantage of our wide range of on-line services, to provide you with information about promotional offers, or simply to contact you when necessary.

We may occasionally monitor your access records to our site in order to know your preference, which will allow us to provide you with information that may better suit your interest and needs, and also to improve our on-line service quality.

How to Refer, Change, and Delete Your Personal Identifying Information

All personal identifying information that you have registered on-line at our website and managed by JALCARGO can be referred, changed or deleted upon your request at the following contact, as long as we may confirm your identification.

webmastercargo@jal.com

Disclosure of Your Personal Identifying Information

Personal identifying information gathered at jal.co.jp will not be disclosed to any third party, with the exception of the following.

For cash settlement of your on-line purchase of air tickets and other products. (to confirm the credibility of your bank account and credit card).
To partners to whom we outsource our service, and who are strictly obliged through contracts to ensure safeguards for the privacy of your personal identifying information.
When we have received our customer's consent for the release if his/her personal identifying information.
When required by law.

Disclosure of Your Personal Information at Other Sites

In order to enhance the range of useful information and service to our customers, we have established links to other web sites. These links will lead you to sites that are operated under different privacy policies.
We have no control over other sites' privacy policies or use of any personal information you or others may share with them.
We would like to caution our visitors that they must take their own responsibility for the information that they release at other websites.

Protecting Your Personal Information at jal.co.jp/jalcargo/

When you place orders to purchase services or access our J-PRODUCTS WEB Membership service, or participate in our on-line questionnaire, we use a secure server to protect your personal information.
Secure Socket Layer (SSL) software is used to encrypt the personal information you input before it is sent to us.