JMB Partner Airlines Award Tickets
Redeem your miles for award travel on any oneworld alliance airline or any JMB partner airline
Awards Chart (For members living in the U.S., Canada, Central & South America, and Guam)Notice
Termination of Codeshare and Mileage Partnership with Vistara (UK) (Last Updated on October 9, 2024)
New bookings for China Eastern Airlines Award Tickets have been suspended since June 20, 2024 (Thursday).
JAL Mileage Bank handling of S7 Airlines (Updated November 8, 2022)
Some services are temporarily unavailable at the moment on the JAL website. Please see the following page for the details.
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Deadlines for Award Reservations
Award reservations will be accepted from 0 a.m. (Japan time), 360 days prior to flight departure.
| Reservations made on the JAL website |
Reservations made by phone |
|---|---|
| 48 hours (departure city time) prior to the departure of the first flight sector | 24 hours prior to the departure of the first flight sector (departure city time) |
If the above deadlines fall outside the operating hours of the Call Center or JAL Office, the deadline will be the previous business day.
- Depending on the partner airline, award bookings may be accepted within 360 days prior to the date of departure.
- Awards for partner airlines must be requested after all flights in the itinerary are open for booking.
How to Request Awards
How to request Partner Airlines Award Tickets from the JAL top page
Members living in Japan
You must be logged in to your JMB account. Select "Partner Airlines Award Tickets" from "International" and "Award Ticket" on the top page.
Members living outside Japan
You must be logged in to your JMB account. Please go to "Redeem your miles" on the JAL Mileage Bank top page.
When making requests by phone, please contact the JMB Award Reservations Desk/JMB Center below.
JMB Award Reservations Desk/JMB Center
Please call the JMB International Reservations Desk/JMB Center above to make an award ticket reservation for the following awards.
- Jetstar Japan: International flights
Reminders when Making Reservations
At the time of making the reservation, you must already have in your JMB account the total amount of mileage that is needed for the award. If you do not have enough miles, you will not be able to make a reservation.
- Miles will be deducted and the award ticket issuance process will be started immediately upon completion of the award reservation.
Reminders when Requesting and Collecting Awards
- The procedure for collecting your award ticket is same as for JAL International Award Tickets.
- All flights must be confirmed in order to issue an award. Award tickets for open itineraries cannot be issued.
- Waitlists and advance seat selections are not permitted.
- Please note the JMB partner airline rules for unaccompanied minor (s) under 15 years of age.
- On some partner airlines' flights, inflight services (meals, drinks, blankets, etc.) are available only upon paying a fee.
The JMB International Award Reservations Desk cannot accept pre-orders for such products and services offered by other partner airlines.
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