JAL Domestic Award Tickets

Changes after Deduction of Miles

Reservation changes are not permitted.  (Boarding class cannot be changed either)*

You cannot change your flight at the airport on the day of departure, even if there are seats available on a different flight for the same segment.

However, you may upgrade your flight to Class J or First Class for a fee on the day of departure if there are available seats on the same flight. (You cannot pay using miles.) 

  • If you need to make a change to your reservation, please cancel/refund your existing award ticket and then book a new ticket for your desired itinerary. Please see “Refunds of Unused Award Tickets” for information about cancellations and refunds. The difference in miles will not be refunded if you cancel only a portion of your itinerary.

Refunds of Unused Award Tickets

If an award that has already been reserved is totally unused, all miles used to redeem the award can be refunded to your mileage account by paying the applicable fee.

If you wish to refund, please go to the reservation details.