Assistance that requires advance notice
In order to use the aircraft safely, for customers who apply the following, please be sure to contact JAL it in advance.
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Assistance dog
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Customers who bring and use medical device
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Customers who use a stretcher
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Customers who use an oxygen bottle
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Customers with sleep apnea syndrome
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Customers for whom it is difficult to stay in a sitting position
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Group tour customers
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Disabled sports athletes
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About medical certificates or consent forms
Inquiries
If you have any questions or concerns please do not hesitate to contact us.
Frequently asked questions
Assistance that requires advance notice
- Assistance dog
- Customers who bring and use medical device
- Customers who use a stretcher
- Customers who use an oxygen bottle
- Customers with Sleep Apnea Syndrome (CPAP Usage)
- Customers for whom it is difficult to stay in a sitting position
- Group tour customers
- Disabled sports athletes
- About medical certificates or consent forms