Customers who use codeshare flights
Codeshare flights (joint operation) are operated with the aircraft and crew members of other carriers.the operating airline carrier.
International flights
About our joint venture
Japan Airlines has a joint venture with American Airlines (AA), British Airways (BA), Finnair (AY), Iberia (IB) and Malaysia Airlines (MH).
At the time of the reservation, please ask for any assistance that you need.
If you use a codeshare flight (joint operation) with an airline carrier besides ones that are part of the joint venture, because the system of service is different, there might be instances when requests for the following cannot be accepted.
For details, within the inquiry field of "Reserving and purchasing air tickets" or "Information and consultations about boarding", please contact the Priority Guest Center.
- Customers who are ill or injured and whose condition is not stable
- Customers carried on a stretcher
- Customers who use an oxygen bottle
- Customers who find it difficult to walk unaccompanied
- Customers who use wheelchairs
- Customers with vision disabilities (when a completely blind person is boarding unaccompanied)
- Customers with hearing or speech disabilities
- Customers accompanied by seeing-eye dogs or hearing assistance dogs
- When other special assistance is needed
About PDF
OpenDomestic flights
If you use a codeshare flight (joint operation), because the system of service is different, there might be instances when the following customer requests cannot be accepted on codeshare flights (joint operation).
For details, please ask at the time of the reservation.
- Customers who are ill or injured and whose condition is not stable
- Customers carried on a stretcher
- Customers who use an oxygen bottle
- Customers who find it difficult to walk unaccompanied
- Customers who use wheelchairs
- Customers with vision disabilities (when a completely blind person is boarding unaccompanied)
- Customers with hearing or speech disabilities
- Customers accompanied by seeing-eye dogs or hearing assistance dogs
- When other special assistance is needed
We have codeshares (joint operation) with the following airline carriers.