About medical certificates or consent forms
When it is required to fill out and submit medical certificates (downloading of the medical certificate)
In order to confirm a doctor's judgment with regards to boarding, a medical certificate should be submitted in the following cases.
Please prepare medical certificates written within 14 days including the boarding date.(For use of stretcher, within 10 days
・When a stretcher (cot) is used
・When an oxygen bottle is used
・When medical device is used
・When it is thought that air travel will impact the body due to the treatment of an injury or illness, or after recent surgery
・In addition, when special arrangements and assistance are needed if there is a risk that the condition of an illness or one's physical condition will suddenly change
Validity Period of Medical Certificate:
In consideration of the time and financial burden for passengers who are in stable physical condition or have been scheduled to board multiple times within a certain period of time, medical certificates has set an expiration date.
If the doctor receives the request from customers (patient), please make a diagnosis and fill in the expiration date column of the medical certificate.
We will accept the medical certificate even if it is not issued within 14 days, as long as the boarding date is within the validity period.
Conditions requiring a doctor's diagnosis
For those with serious infectious disease or suspected that there is the risk of infecting others by boarding an aircraft, they are not allowed to board.
For those with the following conditions, while in principle it is not suitable for them to be transported by aircraft, if the condition of the illness and their physical condition is stable, and through a medical certificate a doctor determines that it is suitable for them to board an aircraft, please consult with us as it is possible that they can fly.
- Serious heart disease conditions such as serious heart failure, unstable angina, within six weeks after the onset of acute myocardial infarction, or badly controlled serious arrhythmia, and the period of instability after surgery for heart disease, including catheter surgery (within 21 days), within 72 hours of angiography, within four days after angiography (arterial dilatation), and pulmonary edema
- Thrombophlebitis, untreatable deep vein thrombosis, pulmonary thromboembolism, and pulmonary embolism
- Serious respiratory failure, serious chronic obstructive pulmonary disease, serious bronchial asthma, pneumothorax where lung dilation is not complete, hemopneumothorax, pneumonia, pulmonary emphysema, pulmonary fibrosis, and within 14 days after thoracic surgery
- The acute stage (four weeks after onset) of a stroke (cerebral infarction, subarachnoid hemorrhage, cerebral hemorrhage and transient ischemic attack, etc.), illness or control that causes increased intracranial pressure, insufficient convulsive disorder (epilepsy), within 14 days of cranial surgery, and air remaining in the central nervous system due to an examination, etc.
- Severe anemia, sickle cell anemia, and abnormal hemoglobin disease
- Gastrointestinal hemorrhage, digestive system diseases with the risk of hematemesis, melena and bleeding (acute stage gastric ulcer and duodenal ulcer), intestinal obstruction, within one week after colon polypectomy surgery, the same day as a colon examination, within 14 days of major abdominal surgery (including appendix and keyhole laparoscopic surgery), and within 14 days of laparoscopy.
- Acute stage ear, nose and throat disorders (inflammation of the middle ear and sinusitis), within 14 days after surgery of the middle ear and a tonsillectomy, wire straightening of the jaw, and having pronounced lockjaw
- Within 14 days of intraocular surgery, conditions where all the intraocular gas is not absorbed with a penetrating eye injury, and within 4 days after cataract surgery or cornea laser surgery
- Conditions where the wounded area after surgery is not sufficiently healed, or conditions where air or other gas remains in the body after surgery
- Acute stage decompression sickness (diver's disease)
- Within 48 hours of a serious fracture injury (full plaster cast, etc.), and burns
- Among the five kinds of infectious diseases, ones that may spread to other people in the aircraft cabin, and among infectious diseases where school attendance is stopped as stipulated in the School Health & Safety Act, diseases where the criteria for the period of suspended attendance has not passed (influenza, whooping cough, measles, mumps, rubella, chicken pox, pharyngoconjunctival fever, COVID-19, tuberculosis, epidemic keratoconjunctivitis, acute hemorrhagic conjunctivitis and meningococcal meningitis). For rubella, chicken pox, epidemic conjunctivitis, acute hemorrhagic conjunctivitis, tuberculosis and meningococcal meningitis, in the School Health & Safety Act, the specific number of days has not been set out, but if it is within 10 days after onset. If 11 days have passed after onset, a medical certificate is not required.
Name of the Illness Applicable period for the medical certificate 1. Influenza Until five days have passed after the onset of symptoms, and two days after the alleviation of the fever (three days for infants) 2. Whooping cough Until the characteristic cough disappears, or until treatment is completed with an appropriate antibacterial formulation for five days. 3. Measles Until three days have passed after the alleviation of the fever 4. Mumps Until five days have passed after the onset of the swelling of the parotid, submandibular or sublingual glands, and the general condition is good 5. Rubella (three-day measles) Until the rash disappears 6. Chicken pox Until the scabbing of all the rashes 7. Pharyngoconjunctival fever (pool fever) Until two days have passed after the major symptoms have disappeared 8. COVID-19 Until five days have passed after the onset of symptoms, and one day has passed after symptoms have abated. 9. Epidemic keratoconjunctivitis (pink eye) Until a doctor confirms that there is no risk of contagion 10. Acute hemorrhagic conjunctivitis (Apollo 11 disease) Until a doctor confirms that there is no risk of contagion 11. Tuberculosis Until a doctor confirms that there is no risk of contagion 12. Meningococcal meningitis Until a doctor confirms that there is no risk of contagion - Pregnant women who are within 28 days of the expected date of birth (if an obstetrician certifies that it is suitable for her to board, being accompanied by a doctor is not a condition). However, for international flights, being accompanied by an obstetrician is a condition when the expected date of birth is within 14 days of boarding, and for domestic flights, being accompanied by an obstetrician is a condition when the expected date of birth is within seven days of boarding.
- Newborns who were born within seven days ago.
Flow of events for submitting a medical certificate
STEP1: Preparing the medical certificate
Either print out a PDF file of the medical certificate, or order from the JAL Priority Guest Center or the nearest JAL branch or business office.
- Medical certificates (PDF file, about 98KB)
- The nearest JAL branch or business office The nearest JAL branch or business office
STEP2: Filling out
The first and second pages of the medical certificate are important points and reference materials.
The attending physician fills out the "Medical certificate" on the third page.
On the fourth page, customers fill out "About necessary arrangements" and the "Consent form".
STEP3: Sending
After filling it out, please send the "Medical certificate" and "About necessary arrangements" in advance to the JAL Priority Guest Center by fax.
*The deadline for sending is 48 hours before departure for JAL Group domestic and international flights.
STEP4: Confirmation by JAL
JAL will confirm the details of the medical certificate.
For details, please contact the JAL Priority Guest Center or the nearest JAL branch or business office.
Inquiries
Customers living in Japan
Within "Information and consultations about boarding", please consult with the JAL Priority Guest Center.
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- Toll free
- 0120-747-707
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- Not toll free
- 03-5460-3783
*Open throughout the year 9:00-17:00
*When using flights departing from overseas, please contact the nearest JAL branch or business office.
The nearest JAL branch or business office The nearest JAL branch or business office*Calls made to this number are recorded to improve the quality of our telephone support and to confirm the details of the inquiry.
Fax number to send the medical certificate
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- FAX
- 03-5460-5676
Information for passengers who are pregnant:
〔Domestic flights〕
- Pregnant women who have their expected date of delivery within 28 days need a Medical certificates issued within 7 days of their boarding date.
*If board within 7 days including the expected date of delivery, need to be accompanied by a physician.
〔International flights〕
Need to issue medical certificates within 7 days of the date of boarding date if board,
- In case of boarding within 28 days including the expected date of delivery
- When the expected date of delivery is not clear
- If you are pregnant with twins or more
- If they have had a premature birth
*If board within 14 days including the expected date of delivery, you need to be accompanied by an obstetrician.
Healthy pregnant women do not need to fax Medical certificates in advance. Please bring it directly to the airport counter.
Downloading of the medical certificate
You can download medical certificates (PDF file).
Medical certificates (PDF file, about 153KB)*When viewing the PDF file, “Adobe Reader” is required. If you do not have it, please check the following.
Explanation | Items to fill in | |
---|---|---|
1MEDA 1 |
Explanation The customer who is using Please enter the name, age and gender. |
Items to fill in
|
2MEDA 2 |
Explanation Please enter the name of the medical institution and the name of the doctor |
Items to fill in |
3MEDA 3 |
Explanation Name of the illness, condition Please enter in detail so that it is easy to understand. |
Items to fill in |
4MEDA 4 |
Explanation Please be sure to enter the suitability for air travel |
Items to fill in |
5MEDA 5 |
Explanation Section asking whether it is a contagious disease. |
Items to fill in |
6MEDA 6 |
Explanation Section asking about the impact on other customers. |
Items to fill in |
7MEDA 7 |
Explanation Section asking whether they can remain in a sitting position. |
Items to fill in |
8MEDA 8 |
Explanation Section asking whether they can do things for themselves. |
Items to fill in |
9MEDA 9 |
Explanation Section asking whether someone needs to accompany them. About Traveling Companions (People Accompanying) |
Items to fill in |
10MEDA 10 |
Explanation Do they need to inhale oxygen while onboard? |
Items to fill in |
11MEDA 11/12 |
Explanation Will they use medical device at the airport or in the aircraft cabin? |
Items to fill in |
12MEDA 13/14 |
Explanation At the time of a connecting flight, or at arrival, do they need to be hospitalized? |
Items to fill in |
13Date of Issue |
Explanation Please put the date the medical certificate is issued with the signature of the doctor in charge. |
Items to fill in |
Inquiries
If you have any questions or concerns please do not hesitate to contact us.
Frequently asked questionsAssistance that requires advance notice
- Assistance dog
- Customers who bring and use medical device
- Customers who use a stretcher
- Customers who use an oxygen bottle
- Customers with Sleep Apnea Syndrome (CPAP Usage)
- Customers for whom it is difficult to stay in a sitting position
- Group tour customers
- Disabled sports athletes
- About medical certificates or consent forms