Registering special assistance requests with your JAL Mileage Bank (JMB) card will make your travel arrangements easier
Special Assistance
Information for customers
who request special assistance
Available Assistance
Special Assistance Registration Service
Support for small children, elderly customers and customers who need assistance
- We offer assistance for following customers on Japan domestic flights.
For international flights, please check boarding assistance page below.
- Please contact to international flight reservation desk for detail.
Assistance that requires advance notice
News
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- Mar 25, 2024
- (Information)"The important thing is not to run but to move forward (The Kishida Family's Honolulu Marathon Participation)" has been released
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- Dec 28, 2023
- (Information)Held a special event for "JAL Barrier-Free Week," an exhibition of HERALBONY
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- Dec 01, 2023
- (Information)"JAL factory tour by wheelchair - JAL SKY MUSEUM limited event - Invitation Campaign" has started
Inquiries
